Customer Service Executive - Personal Loans - Core Connect (Emerging Locations) - Guwahati - Royal Arcade - CSE

Eofh

Assam, India2w ago

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Key details

Location
Assam, India
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Customer success & Support
Focus area
other
Posted
2w ago

About the role

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business

• Collect the documents from Customers and validate as per the organization norms

• Logging the case in the system as per SOP and follow the process for disbursement.

• Fulfil - the Sanction ratio as per organisation requirement

• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.

• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Under Graduate/ Graduate in any discipline

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