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Customer Service Executive - Two Wheeler Loans - Durgapur - Landmark II Building - CSE*

Tata Capital

West Bengal, India3w ago

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Skills

customer service

About the role

Job Description
Company's representative - Rendering company's financial services into the market / assigned counters.
Acts as a communication channel between the management & the Channel Partners.
Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
Customer touch point - Meets customers and pitch schemes according to their requirements.
First line of control - Ensures customers meets the funding norms.
Follow up with customers to ensure satisfaction & positive feedback after sales-service.