Customer Service Executive - Two Wheeler Loans - Siliguri - Sona Wheels - CSE*
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Key details
- Location
- West Bengal, India
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1w ago
Skills
customer service
About the role
| Job Description |
| Company's representative - Rendering company's financial services into the market / assigned counters. |
| Acts as a communication channel between the management & the Channel Partners. |
| Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing. |
| Customer touch point - Meets customers and pitch schemes according to their requirements. |
| First line of control - Ensures customers meets the funding norms. |
| Follow up with customers to ensure satisfaction & positive feedback after sales-service. |
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