Customer Service Management Trainee

Uline

Kenosha, WI, United States1w ago

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Key details

Salary
$60K–$71K/yr
Location
Kenosha, WI, United States
Work style
Onsite
Level
Intern
Job type
Full-time
Function
Customer success & Support
Focus area
other
Posted
1w ago

Skills

customer service

About the role

Customer Service Management Trainee

Pay from $29 to $34 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelor’s degree.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

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