DC Contract Manager

About DayOne Data Centers

DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe. Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability.

DC CONTRACT MANAGER (MY)

JOB DESCRIPTION

We are seeking a motivated, proactive Contract Management professional to support DC Operations in the SEA region, overseeing tender planning, execution and governance, contract administration, vendor management, and procurement initiatives. 

The role suits a proactive professional who owns complex, cross-functional initiatives and outcomes end-to-end, drives solutions with minimal supervision, thrives in a fast-paced environment, embraces change and pursues continuous learning and improvement. They build strong cross-departmental and vendor relationships, influence stakeholders, and collaborate to achieve shared objectives.

RESPONSIBILITIES

• Tender & Contract Management

• Lead and coordinate tender activities from planning to contract award with Procurement and Operations.

• Support the identification, qualification, and assessment of potential vendors.

• Evaluate vendors’ technical capabilities, operational capacity, compliance readiness, and service delivery record for upcoming tenders.

• Develop, draft, review, and maintain contract specifications, scopes of work, technical requirements, service standards, and evaluation criteria aligned with operational needs and local regulatory obligations.

• Facilitate technical tender interviews, bidder clarifications, and stakeholder evaluation sessions.

• Consolidate technical evaluations and recommend vendors to support selection and contract award decisions.

• Ensure consistent tender documentation and evaluation processes that meet company governance requirements.

• Vendor Governance & Performance Management

• Establish and maintain vendor governance frameworks for consistent delivery across all contracted services.

• Define, develop, and periodically review outcome-focused KPIs.

• Continuously monitor vendor delivery against contractual obligations, SLAs, and KPIs to ensure timely services and agreed performance.

• Regularly analyse performance and trends to identify risks, recurring issues, and improvement opportunities.

• Chair monthly, quarterly, and ad-hoc vendor reviews covering performance, contract compliance, improvement initiatives, and corrective action plans.

• Drive vendor accountability by tracking improvement actions and timely closure of performance gaps.

• Support vendor onboarding, contract mobilization, and transitions as required.

• Contract Administration & Governance

• Maintain contract repositories, registers, amendments, renewals, and supporting documents.

• Monitor contractual obligations, expiry dates, renewals, insurance, licenses, and compliance documents.

• Administer all contracts in line with company policies, procurement procedures, governance requirements, and audit standards.

• Support contract negotiations, variations, and change control as applicable.

• Issue Resolution & Risk Management

• Proactively identify, assess, and mitigate vendor risks to operational continuity, service quality, compliance, and business objectives.

• Serve as the primary escalation point for vendor performance concerns, disputes, and service failures, ensuring timely resolution with minimal impact on data center operations.

• Coordinate stakeholders to investigate root causes, implement corrective actions, and prevent recurring operational issues.

• Continuous Improvement

• Identify and implement improvements to procurement, contract management, and vendor governance through process optimization, standardization, and automation.

• Develop and maintain templates, evaluation methods, governance frameworks, and best practices for regional scalability and operational excellence.

• Monitor industry best practices, emerging technologies, market developments, and vendor trends across Southeast Asia to maintain competitiveness, innovation, and strategic positioning.
• Contribute to enhancing contract and vendor management capabilities as the business expands regionally.

CANDIDATE REQUIREMENTS:

• Bachelor’s degree in Business Administration, Quantity Surveying, Supply Chain Management, or a related field; advanced degree preferred.

• At least 5 years’ experience in contract and vendor management in data centers or a related industry.

• Knowledge of data center operations, maintenance requirements, and industry standards.

• Procurement, supply chain, or contract management certifications (e.g., CPM, CSCP, or equivalent) preferred.

• Excellent verbal and written communication skills with vendors and internal stakeholders.

• Strong organizational and project management skills for managing multiple contracts and vendors.

• Willingness to travel across Southeast Asia for vendor relationship management and contract negotiations as needed.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.