Default template - global

Accountabilities

In this role, you will coordinate digital advertising campaigns and provide operational and administrative support to commercial sales teams. Your responsibilities will include:

• Receive, review, process, and traffic digital advertising artwork across assigned journals and platforms.

• Verify that advertising materials meet technical specifications, quality standards, and publication requirements before deployment.

• Coordinate advertisement scheduling and placement to ensure campaigns are delivered accurately and on time.

• Monitor live campaigns and promptly address placement, delivery, or technical issues.

• Conduct quality checks on advertising artwork, links, creative assets, and campaign configurations.

• Identify and escalate discrepancies, ensuring corrective actions are implemented promptly.

• Help protect advertising revenue by minimizing campaign errors, missed placements, and delivery problems.

• Act as a point of contact for advertisers, Account Executives, and internal stakeholders regarding campaign execution and artwork requirements.

• Provide responsive and professional support to internal and external customers.

• Collaborate with Sales, Advertising Operations, and Production teams to ensure smooth campaign delivery.

• Maintain effective working relationships with advertisers, society partners, and global commercial teams.

• Keep campaign records and documentation accurate and up to date in relevant systems.

• Assist with reporting, data validation, and operational tracking activities.

• Support sales teams with administrative tasks related to advertising campaign management.

• Contribute to process improvements that enhance efficiency, accuracy, and customer experience.

Requirements

The ideal candidate is organized, detail-oriented, and comfortable managing multiple campaigns and deadlines in a fast-paced, international environment. You should bring strong communication and customer service skills, along with the ability to collaborate effectively across teams. The following qualifications and competencies are expected:

• Previous experience in advertising operations, campaign management, digital publishing, customer support, sales operations, or a related administrative role.

• Strong attention to detail and a consistent commitment to quality.

• Excellent organizational and time-management skills.

• Ability to manage multiple campaigns, competing priorities, and deadlines simultaneously.

• Strong customer service and stakeholder management capabilities.

• Effective written and verbal communication skills.

• A proactive problem-solving mindset and the ability to address operational issues.

• Ability to work collaboratively with stakeholders across different teams and locations.

• Strong proficiency in Microsoft Office applications, particularly Excel.

• Familiarity with digital advertising platforms, content management systems, or campaign trafficking processes is preferred.

• Experience coordinating with multiple stakeholders and managing competing priorities.

Benefits

• Hybrid working arrangement.

• Full-time employment.

• Flexible working arrangements where appropriate.

• Supportive and inclusive working environment.

• Opportunity to collaborate with international commercial and advertising teams.

• An environment that values diversity, authenticity, and a strong sense of belonging.