Dental Front Desk Coordinator

At Dental365, our Front Desk Coordinators are the champions of our patient experience. Your role extends beyond the front desk, shaping the lasting impression that defines our standard of care. 

OUR PRACTICE:  

HIRING SCHEDULE:  

• Sunday: OFF
• Monday: 8:00am - 6:00pm
• Tuesday: 9:00am - 7:00pm 
• Wednesday: 8:00am - 4:00pm
• Thursday: 9:00am - 7:00pm
• Friday: 9:00am - 3:00pm
• Saturday: 8:00am - 2:00pm (1/month, Sept. to June only. Will have 1 weekday off when working Saturday)

RESPONSIBILITIES:  

• Warmly greet and welcome patients with a high level of concierge care. 
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager. 

QUALIFICATIONS:  

• Prior dental experience is required. 
• A resume showcasing a consistent and stable employment history. 
• Exceptional organizational skills to manage multiple tasks efficiently. 
• Flexibility to adapt to varying schedules as required. 
• Strong interpersonal communication skills. 

OUR BENEFITS:  

• Generous Compensation: We invest in the best and are competitive in our salary offers.  
• Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being. 
• 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%. 
• Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care. 
• Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.