Department Operations Manager (Ear, Nose & Throat) (For serving HA staff only)

(Extended on 7 October 2026)
Department/Cluster: Department of Ear, Nose & Throat, New Territories East Cluster

Pay
HK$97,787 to HK$116,855 (HMPS Pt 9 to 14) per month including Monthly Allowance

An additional monthly Management Responsibility Allowance of HK$2,000

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Make planning in service rationalization and development within the cluster in accordance with the directions and annual plan of HA.
2. Assist in the development and implementation of organization policies and plans, provide input in the formation of policies of the department/units.
3. Develop clinical department plans and budgets.
4. Manage operational activities of the clinical department/units.
5. Be responsible for resources and financial management of the clinical department/units.
6. Implement and evaluate the recruitment, deployment and retention strategies for staff.
7. Maintain quality assurance in the delivery of patient care of the clinical department/units.
8. Lead the development, implementation and evaluation of nursing policies and standards within the department/units.
9. Facilitate and participate in the development of nursing profession.

Entry Requirements:

1. Holder of a valid Registered Nurse practicing certificate issued by the Nursing Council of Hong Kong.
2. Qualification in advanced nursing specialty*.
3. 10 years or more post-registration experience of which at least 5 years is in a management role.

* Qualification in advanced nursing specialty refers to recognized post-registration certificate, or post-graduate certificate/diploma course in nursing specialty, or Master in nursing# or related discipline with considerable coverage on a relevant nursing specialty.

# Only post-registration Master in nursing programmes are accepted

Preferred Attributes / Exposure:

1. Demonstrated ability in advanced managerial skills with track record of excellence in health care management and contributions to professional development including research/evidence-based practice, teaching and training.
2. A Master degree in nursing or related discipline.
3. Qualification in management*.
   
   * Qualification in Management refers to post-graduate certificate/diploma or Master in health service related management, or Master in nursing# or other discipline with considerable coverage on health service related management.
   
   # Only post-registration Master in nursing programmes are accepted

(Extended on 7 October 2026)
Department/Cluster: Department of Ear, Nose & Throat, New Territories East Cluster

Pay
HK$97,787 to HK$116,855 (HMPS Pt 9 to 14) per month including Monthly Allowance

An additional monthly Management Responsibility Allowance of HK$2,000

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Make planning in service rationalization and development within the cluster in accordance with the directions and annual plan of HA.
2. Assist in the development and implementation of organization policies and plans, provide input in the formation of policies of the department/units.
3. Develop clinical department plans and budgets.
4. Manage operational activities of the clinical department/units.
5. Be responsible for resources and financial management of the clinical department/units.
6. Implement and evaluate the recruitment, deployment and retention strategies for staff.
7. Maintain quality assurance in the delivery of patient care of the clinical department/units.
8. Lead the development, implementation and evaluation of nursing policies and standards within the department/units.
9. Facilitate and participate in the development of nursing profession.

Entry Requirements:

1. Holder of a valid Registered Nurse practicing certificate issued by the Nursing Council of Hong Kong.
2. Qualification in advanced nursing specialty*.
3. 10 years or more post-registration experience of which at least 5 years is in a management role.

* Qualification in advanced nursing specialty refers to recognized post-registration certificate, or post-graduate certificate/diploma course in nursing specialty, or Master in nursing# or related discipline with considerable coverage on a relevant nursing specialty.

# Only post-registration Master in nursing programmes are accepted

Preferred Attributes / Exposure:

1. Demonstrated ability in advanced managerial skills with track record of excellence in health care management and contributions to professional development including research/evidence-based practice, teaching and training.
2. A Master degree in nursing or related discipline.
3. Qualification in management*.
   
   * Qualification in Management refers to post-graduate certificate/diploma or Master in health service related management, or Master in nursing# or other discipline with considerable coverage on health service related management.
   
   # Only post-registration Master in nursing programmes are accepted

Remarks:

1. Applicants are required to submit an Action Plan not more than 10 slides of PowerPoint file on the following topic and upload in attachment together with your online application on or before VNC deadline (Late submission will not be considered):
   
   "As a prospective Department Operations Manager (DOM), please present a comprehensive 5-year action plan that addresses the following key areas:

   
   1. Workforce & Service Delivery: How will you develop and integrate both general nursing services and specialized nursing (Nurse Specialists) to meet increasing demands and build a sustainable, committed workforce?

   
   2. Cross-Cluster Support: How will you prepare your team to support the new NTN cluster during its first few years without compromising our existing services?

   
   3. Future Innovations: What extra developments or advanced nursing models will you introduce to elevate ENT services in NTEC?"
   
   Please note the action plan is a part of the selection process. If you do not submit the action plan, your application will not be considered.
   

2. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

Please submit application and action plan on-line on or before 14 October 2026. For enquiries, please telephone 3505 4499.

Remarks:

1. Applicants are required to submit an Action Plan not more than 10 slides of PowerPoint file on the following topic and upload in attachment together with your online application on or before VNC deadline (Late submission will not be considered):
   
   "As a prospective Department Operations Manager (DOM), please present a comprehensive 5-year action plan that addresses the following key areas:

   
   1. Workforce & Service Delivery: How will you develop and integrate both general nursing services and specialized nursing (Nurse Specialists) to meet increasing demands and build a sustainable, committed workforce?

   
   2. Cross-Cluster Support: How will you prepare your team to support the new NTN cluster during its first few years without compromising our existing services?

   
   3. Future Innovations: What extra developments or advanced nursing models will you introduce to elevate ENT services in NTEC?"
   
   Please note the action plan is a part of the selection process. If you do not submit the action plan, your application will not be considered.
   

2. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

Please submit application and action plan on-line on or before 14 October 2026. For enquiries, please telephone 3505 4499.