Direct Care Staff – Residential Services

Direct Care Staff – Residential Services

• Program/Department: Developmental Services Residential Group Homes
• Locations: Southwick, MA and Palmer, MA (Urgent needs in both locations!)
• Pay Rate: $20.00 / hour
• Shifts Available: 2nd Shift and 3rd Shift (Schedules include weekends)

At the Center for Human Development (CHD), Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.

We are currently seeking dependable, compassionate Direct Care Staff to support our community-based residential group homes in Southwick, MA and Palmer, MA. In this vital role, you will create a safe, supportive, and empowering home environment for adults living with developmental disabilities.

Many of our successful Direct Care Staff bring background experience as Home Health Aides (HHAs), Personal Care Assistants (PCAs), Certified Nursing Assistants (CNAs), or family caregivers. Whether you are an experienced caregiver or looking to launch a rewarding human services career, we provide the training and team support you need to succeed!

The Opportunity: Empower, Support, and Inspire:

As a Direct Care Staff member, you will work within CHD's team model to foster open communication, mutual support, and client independence. Your goal will be to empower residents to grow, build life skills, and live as independently as possible within their local communities.

Key Responsibilities:

• Personal Care & Daily Living: Assist individuals with activities of daily living (ADLs), including personal hygiene, bathing, dressing, grooming, and meal preparation.
• Medication Administration: Administer prescribed medications accurately following completion of training/certification.
• Community Integration & Advocacy: Advocate for residents in community settings and provide opportunities that optimize their choice, independence, and well-being.
• Relational Care & Support: Build strong, professional, person-centered relationships with residents, offering encouraging guidance while maintaining respectful boundaries.
• Safety & Environment: Maintain a clean, secure, and respectful home environment tailored to resident needs.

Requirements & Qualifications:

• Licensure & Logistics: Valid driver’s license, reliable personal vehicle for work use, and ability to pass background record screening processes.
• Certifications: Ability to complete Medication Administration Program (MAP) training (current MAP, CPR, and First Aid certifications preferred).
• Shift Availability: Flexibility to work 2nd shift or 3rd shift schedules, including weekend availability.
• Preferred Experience: Candidates with experience supporting individuals with dementia or behavioral complexities are highly encouraged to apply.

Success Factors:

• Compassionate & Patient: Driven by a genuine passion for helping others with a warm, positive, and empathetic approach.
• Strong Communicator: Brings solid written and verbal skills, clear boundaries, and collaborative teamwork.
• Dependable & Adaptable: Thrives both independently and as part of a close-knit residential care team.

Outstanding Benefits Package

• Competitive Hourly Wage: $20.00 / hour
• Signing Bonus: $250 Bonus for candidates who hold an active MAP certification upon joining the team!
• Comprehensive Insurance: Comprehensive Health, Dental, Vision, and Life Insurance options (available for full-time positions)
• Generous Time Off: Earned vacation time, paid time off (PTO), and paid holidays
• Financial Security: 403(b) retirement savings plan
• Professional Development: Paid training and certification programs (including MAP certification)

Care Finds a Way:

At CHD, celebrating differences is a daily practice. Inclusion is not just a policy—it is who we are. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.

Connect with our team today! Help us make a difference in Southwick and Palmer—apply today to join our team!