Direct Care Supervisor

HeartShare St. Vincent’s Services (HSVS) Nuevo Camino program is dedicated to providing 38 unaccompanied minors, ages 5-17, with a supportive, nurturing environment through transitional foster homes, daily education Monday - Friday, and supportive wrap-around services in the Sunset Park section of New York City. Our program is rooted in ensuring that service delivery is trauma informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of ORR.

The Direct Care Supervisor is responsible for supporting and ensuring the comprehensive service delivery in the program. Youth Counselor oversees and manages the day-to-day operations of the facility to ensure compliance with state and federal regulations. The Direct Care Supervisor directly supervises 8 Youth Counselors and 1 Transportation Specialist which oversee the daily coordination and care of all UC clients. Must be available to work an on-call schedule. Essential Functions and Responsibilities of Position:

• Complete all necessary paperwork and data entry, including but not limited to documentation of daily logs of UC client activities, phone calls, and other relevant information.
• Train direct care staff on programming policies and procedures to ensure compliance with state and federal requirements.
• Participate in management team meetings to ensure effective program oversight.
• Collaborate and maintain frequent communication with the case planning team through email, telephone, and in-person meetings.
• Participate in all required ORR–Nuevo Camino trainings in accordance with federal and state mandates
• Performs other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.

Qualifications

• Minimum Education: High school diploma or GED Required
• Preferred Education: Bachelor's degree from a four-year college or equivalent
• Experience: Three years of similar experience
• Bilingual Spanish Required
• Driver’s License Required
• Experience in child welfare is required; case management experience is preferred.
• Prior experience working with refugee and/or immigrant populations is preferred.
• Prior supervisory experience is required.
• Demonstrate sound judgment and sensitivity to various cultures and the unique histories and experiences of refugees.
• Must be exceptionally organized and detail-oriented.
• Demonstrate a commitment to Nuevo Camino’s core mission and values, with the ability to model those values in relationships with colleagues and partners, as well as a commitment to empowering refugees and migrants.

Benefits 

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube InstagramFacebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

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