Director, Advanced Capabilities, Commercial L&D
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Key details
- Location
- United States
- Work style
- Remote
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 12–15 yrs
- Function
- People / HR & Recruiting
- Focus area
- other
- Posted
- 2h ago
Skills
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Advanced Capabilities, Commercial L&D based in the United States.
As the Director of Advanced Capabilities, you will lead the strategy, development, and execution of innovative commercial learning and development initiatives within a dynamic biopharmaceutical environment. You will strengthen the capabilities of commercial teams, helping them improve customer engagement, business performance, and strategic execution. Working closely with senior leaders and cross-functional partners, you will establish scalable learning frameworks and ensure consistency across business units and geographies. Your scope will include strategic account management, business acumen, communication, advanced selling techniques, and emerging AI technologies. You will drive the adoption of modern learning solutions, including AI-powered tools and digital platforms, while measuring their impact on organizational effectiveness. This fully remote leadership opportunity is ideal for an experienced learning and development professional passionate about talent development, innovation, and commercial excellence.
Accountabilities:
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Lead the Advanced Capabilities function within Commercial Learning & Development, overseeing strategy, design, implementation, governance, and continuous improvement.
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Develop and implement scalable learning models and capability frameworks that can be adopted across multiple business units and geographical regions.
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Lead cross-functional governance teams and collaborate with senior stakeholders to align priorities, secure resources, and drive adoption of strategic learning initiatives.
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Design and oversee learning pathways, development resources, and practical field activities covering business acumen, strategic account management, relationship building, communication, and portfolio selling.
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Develop advanced capabilities in AI and Microsoft Copilot, including prompting, AI agents, automation, and practical applications that improve commercial effectiveness.
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Drive initiatives focused on professional development, matrix collaboration, leadership frameworks, communication and influence, competitive selling, and data-driven decision-making.
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Create reinforcement activities, coaching resources, and performance support tools to ensure learning translates into measurable improvements in daily commercial activities.
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Establish performance indicators, evaluation frameworks, and executive reporting to measure learning adoption, organizational effectiveness, business outcomes, and return on investment.
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Partner with Learning Operations and Learning Technology teams to coordinate program administration, reporting, learner communications, and successful execution.
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Monitor emerging learning technologies, digital platforms, and AI-enabled solutions, identifying opportunities to improve capability development and field performance.
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Balance immediate commercial priorities with long-term organizational development objectives while promoting innovation and continuous improvement.
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Lead and develop team members by fostering inclusion, providing coaching and feedback, empowering employees, and aligning individual goals with broader organizational priorities.
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Bachelor's degree with at least 12 years of professional experience; or a Master's degree or MBA with at least 10 years of experience; or a Ph.D. with at least 8 years of relevant experience.
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Demonstrated experience leading Learning & Development governance, enterprise-wide capability strategies, and scalable learning programs.
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Strong ability to translate commercial strategies, business priorities, and stakeholder requirements into effective learning and capability development solutions.
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Proven project management skills, including strategic planning, prioritization, stakeholder engagement, objective setting, meeting facilitation, and delivery of complex instructional design initiatives.
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