Director, Challenging Pipelines

Purpose:
The goal of the Director, Challenging Pipelines role is to lead the strategic direction and development of NDT Global's Challenging Pipelines product group — a dedicated portfolio of non-standard in-line inspection (ILI) tools engineered to inspect pipeline segments that cannot be reliably assessed with conventional free-swimming, single-diameter ILI technology. This includes multi-diameter pipelines, low-flow and unpiggable segments, tight-radius bends, small-bore and gathering lines, and other unconventional pipeline configurations that represent a growing and underserved portion of operators' integrity management obligations. The role will focus on identifying key customer pain points with significant financial impact, evaluating market opportunities, and crafting a cohesive product strategy that maximizes customer value for this challenging pipelines segment. The position will oversee the entire product lifecycle, from ideation and roadmap creation to successful market delivery and ongoing performance monitoring. Success in this role requires strong stakeholder management skills to drive alignment across various functions including engineering, sales, operations, marketing, and finance.

Job Responsibilities:

Owns and manages the product offerings for the Challenging Pipelines customer segment including releases, roadmaps and go-to-market activities such as pricing, messaging, customer engagement, sales pipeline generation and sales enablement for non-standard ILI tools
Is accountable for organizational and business objectives/targets and is involved in long-term planning and managing complex issues to ensure success of business strategy for challenging and non-standard pipeline segments
Partners with engineering leaders, project operations and technical product managers to ensure there is a strong development process that delivers continuous, high-quality product and service releases for multi-diameter, low-flow/unpiggable, tight-radius, and other non-standard ILI tooling
Owning introduction and growth of software, hardware, and service product offerings including multi-year build outs to expand the serviceable market of previously unpiggable or hard-to-inspect pipeline segments
Leads a cross-functional, distributed team to drive delivery of differentiated high revenue & margin impact products and features for the Challenging Pipelines portfolio
Risk assessment and management for new non-standard ILI product initiatives and product updates
Develops specialized knowledge of latest commercial market trends and competition in the inline inspection and integrity management space, including factors that differentiate challenging pipeline / non-standard ILI solutions
Defines and implements pricing strategies based on customer value propositions to maximize product value and market competitiveness for non-standard ILI tools
Have a strong understanding of technology and architecture and its impact on the solution delivered to the customer, costs (hardware/software) and risks to the product release (including performance specifications) for multi-diameter, low-flow, and other non-standard tool configurations
Creates, identifies, and evangelizes new concepts that result in business model innovation (product, sales, services, and delivery) for addressing previously unpiggable or difficult-to-inspect pipeline segments


Education:

A bachelor's degree in in a relevant field such as business administration, computer science, engineering, or related discipline is required


Experience:

Minimum of eight years of experience in Product Management is required
Minimum of two years of experience working for data technology companies in the industrial space
Must have proven track record of substantially growing a company through product led growth
Knowledge of how to improve product management processes, outcomes, and ongoing results
Highly skilled at defining portfolio and investment decisions that balance new customer needs, install base requirements and long-term differentiation
Identifies industry dynamics, trends and policies to drive the product team to explore alternate technologies and approaches to solve customers’ problems in a manner that results in significant growth
Able to make strategic partnership decisions for product offerings including when to buy, build or partner and creation of new sales channels
Is highly skilled with product management best practices such as setting and driving value-based pricing
Ability to manage competing stakeholders asks into an aligned roadmap and value proposition for the development team
Able to do and articulate a cost, benefit, reliability, and risk analysis of alternatives
Assess competitors and creates battlecards
Strong verbal, interpersonal, and written communication skills
Strong integrity management and inline inspection knowledge including industry standards, best practices, regulatory requirements, and the ability to evaluate trade-offs in technical choices
Strong acumen of hardware & software development lifecycle and product design
Skilled with executing a continuous delivery methodology of build, test, iterate for hardware, software & service solutions
Experience with or strong working knowledge of non-standard/unconventional ILI tooling approaches (e.g. tethered, robotic, free-swimming multi-diameter, or purpose-built low-flow inspection platforms) and the engineering trade-offs involved in deploying them
Proven leadership with a strong commitment to advocating for key initiatives, motivating teams, and driving continuous improvement
Demonstrated ability to proactively identify issues, drive cross-functional collaboration, and resolve challenges through critical thinking, best practices, and innovative problem-solving
Experience in coaching and mentoring colleagues, effectively communicating complex information, and building consensus among stakeholders
Strong persuasive skills, with the capacity to communicate data-driven reasoning, influence outcomes, and navigate stakeholder dynamics
Expertise in assessing risks, managing uncertainty, and making confident decisions based on data analysis, even in ambiguous situations
Resilience in pursuing goals, maintaining positivity, and exploring alternative solutions despite setbacks
Commitment to continuous learning and staying abreast of market changes to drive business innovation