Director - Information Systems

Who We Are:
Home Health & Hospice Care is where purpose-driven clinicians and caregivers come to do the work they were meant to do. As a locally rooted nonprofit serving southern New Hampshire since 1883, we offer a supportive, mission focused environment where you can provide meaningful 1:1 care, build real connections with patients and families, and enjoy true work–life balance. With small territories, strong team support, and the autonomy to practice at the top of your skills, you’ll spend less time in your car and more time making a difference. Here, your voice matters, your growth is supported, and your work has purpose every single day.

About the Job:
The Director of Information Systems provides strategic and operational leadership for the organization’s technology infrastructure, cybersecurity program, electronic health records (EHR), and the responsible adoption of artificial intelligence. This pivotal leadership role ensures the confidentiality, integrity, and availability of sensitive data (including ePHI) while advising executive leadership and the Board on technology investments, risks, and emerging AI trends.

What You’ll Do:

• Lead Strategy: Develop and execute a multi-year IT roadmap aligned with financial, clinical, and operational priorities.
• Manage Infrastructure: Liaison with Solution Health information systems teams to ensure reliable, high-performing day-to-day operations and business continuity.
• Oversee Vendors: Manage third-party technology suppliers, managed service providers (MSPs), and enforce service-level agreements (SLAs).
• Secure Data: Design and implement administrative, physical, and technical safeguards; maintain a living risk register for electronic protected health information (ePHI).
• Govern AI: Establish an inventory of corporate AI use cases, develop usage policies, and implement strict guardrails to prevent sensitive data exposure in unapproved AI tools.
• Engage Stakeholders: Advise the Board and executive team on security posture, compliance, and major technology investments using clear metrics and dashboards.

Who You Are:

• Educated & Experienced: Holder of a B.S. in Computer Science (or equivalent) with 8–10 years of progressive IT/security experience, including 3–5 years in a leadership role.
• Credentialed & Vetted: Possessor of a valid driver's license, proof of insurance, a favorable criminal/BEAS record, and a clear OIG database history.
• Healthcare-Savvy: Experienced with electronic health records (EHR) and deeply knowledgeable about HIPAA Security Rules, Business Associate Agreements (BAAs), and healthcare risk analysis (preferred).
• Security Expert: Certified in industry standards (e.g., CISSP, CISM, HCISPP, ISO 27001) with direct experience in incident response and policy development (preferred).
• Strategic Communicator: Skilled at translating complex technical and AI concepts for executive, Board, and non-technical audiences to build cross-functional trust.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees.
• Short-term, long-term disability, life & pet insurance.
• Tuition reimbursement & Nursing Student Loan Paydown Program.
• 403(b) Retirement savings plans.
• Continuous earned time accrual.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.