Director, Issue Validation Quality Control (QC)
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Key details
- Location
- New York City, NY, United States
- Work style
- Hybrid
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 7–10 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Visa sponsorship
- No visa sponsorship
- Posted
- 9h ago
Skills
About the role
The Director, Issue Validation Quality Control (QC), will lead a team of audit professionals responsible for executing risk-based quality control reviews and providing independent challenge of IAG’s issue validation activities. The role will oversee and perform the independent assessment of IAG validation procedures, supporting evidence, and testing effectiveness to confirm well-supported issue closure conclusions in accordance with IAG’s Charter, Policies & Procedures (P&P), Institute of Internal Auditors (IIA) Standards, and applicable regulatory expectations. Through targeted reviews, identification of emerging trends, and continuous improvement initiatives, the role will strengthen IAG validation practices. This role is key to advancing IAG’s aspiration to be a world-class audit function.
Lead the development, execution, and continuous improvement of IAG’s Issue Validation QC program, establishing a risk-based approach to assessing the rigor, consistency, and completeness of IAG issue validation activities.
Design, oversee and perform independent quality control reviews of issue validation work, including validation plans, testing procedures, supporting evidence, documented conclusions, closure recommendations, and operational execution.
Determine whether IAG validation procedures appropriately address the underlying risk(s) and root cause, corrective action commitments, sustainability of remediation, and the effectiveness of controls implemented to mitigate issue related risks.
Challenge insufficient IAG validation evidence, unsupported conclusions, weak and inadequate validation testing, and inappropriate issue closure conclusions; oversee timely resolution and escalation of QC observations.
Establish and maintain Issue Validation QC methodology, review criteria, sampling approaches, documentation expectations, and performance measures aligned with IAG standards and applicable regulatory expectations.
Analyze QC results to identify recurring IAG validation deficiencies, root causes, and opportunities to improve issue validation execution and the reliability of IAG issue closure conclusions.
Partner with Issue Management, audit teams, Audit Methodology, and Professional Development to clarify validation requirements, provide feedback, and develop targeted guidance and training based on QC results.
Provide clear, actionable reporting to senior management and relevant governance committees on QC coverage, outcomes, trends, exceptions, remediation progress, and areas requiring management attention.
Support internal and external assessments and regulatory examinations involving issue validation practices, including evidence preparation, readiness activities, and presentation of QC processes and results as needed.
Monitor industry practices, IIA standards, and relevant regulatory guidance to identify enhancements to the Issue Validation QC framework.
Support and participate in cross-functional initiatives within Professional Practices and IAG to strengthen issue governance, validation discipline, and sustainable remediation.
Lead, coach, and develop issue validation QC colleagues, promoting sound judgment, effective challenge, consistent execution, and a culture of accountability.