Director of Community Clubs – Shared Space Sites

JOB DESCRIPTION

The Director of Community Clubs – Shared Space Sites leads and manages Boys & Girls Clubs of Metro Atlanta (BGCMA) community-based Clubs operating in facilities shared with partner organizations or other users. Unlike the Legacy Sites role, which focuses on BGCMA-owned Club facilities, this position centers on delivering high-quality programming in shared-use environments, where access, scheduling, space, and operating responsibilities require ongoing coordination with partners.

The Director supervises and evaluates Site Directors, sets performance expectations, holds them accountable for program implementation and results, and builds productive relationships with facility hosts and community stakeholders. The role aligns partnership expectations, resolves shared-space challenges, and coordinates organizational resources to sustain safe, reliable, and engaging Club experiences across a portfolio of shared-space sites.

Leadership and Operations

• Lead and oversee community-based Clubs across multiple shared facilities, ensuring site priorities, staffing, resources, and operating plans align with BGCMA standards and each location’s shared-use arrangements.
• Supervise and evaluate Site Directors, setting clear performance goals, conducting regular site visits and one-on-one coaching, and completing performance reviews. Develop Site Directors’ leadership and staff development capacity and address barriers unique to shared-space operations.
• Hold Site Directors accountable for member recruitment, attendance, retention, and participation, using family and member feedback to guide improvement. Oversee partner strategies to address access barriers and ensure schedule or location changes are communicated clearly.
• Partner with Human Resources to oversee recruitment, hiring, onboarding, and staffing levels across sites, and ensure Site Directors prepare Club teams to work effectively within host-facility procedures and shared environments.
• Ensure Site Directors maintain safe, welcoming Clubs and comply with safety and risk-management requirements. Escalate conditions that threaten member safety or disrupt programming.
• Ensure BGCMA organizational policies are applied consistently across sites and resolve operational barriers. Connect Site Directors with resources needed to fulfill Club and partnership commitments.
• Contribute to the development of the Club Programs and Operations calendar, recommending site closure dates, open dates, and training dates, and ensure Site Directors implement it.
• Ensure adherence to BGCMA’s emergency readiness, incident reporting, and crisis-response procedures. Guide Site Directors during incidents and coordinate organizational support and follow-up.

Stakeholder and Partnership Management

• Serve as the organizational relationship lead for shared-space partners, in coordination with Site Directors. Establish regular communication, clarify expectations, and maintain a shared understanding of Club priorities and partner needs.
• Manage competing stakeholder priorities through collaborative problem-solving, negotiation, and conflict resolution. Document commitments, track follow-through, and escalate unresolved issues through appropriate organizational channels.
• Build relationships with families, schools, community organizations, and volunteers to strengthen participation and local support. Coordinate with Resource Development to align partner engagement and fundraising with Club needs.
• Coordinate the development, review, and implementation of shared-use agreements with authorized BGCMA leaders and facility partners. Clarify responsibilities for space access, operating hours, storage, equipment, cleaning, maintenance, security, and costs; monitor adherence and raise renewal or change needs.
• Implement a regular cadence of communication with partner sites and organizations to keep them informed and engaged.

Program Quality and Youth Development

• Partner with the VP of Program Services to translate youth development standards into schedules, activities, staff preparation, and member experiences that work within available spaces without compromising quality or safety.
• Develop site improvement plans using program observations, participation trends, outcomes, and feedback from members, families, and partners. Define actions, responsibilities, and timelines, and assess how shared-space arrangements affect program quality and access.
• Observe programs and review implementation with Site Directors to identify strengths, gaps, and support needs. Coordinate technical assistance and verify that agreed improvements strengthen delivery.
• Report site progress, partnership health, space constraints, resource needs, and improvement results to the Chief Programs and Operations Officer and relevant leaders. Recommend changes to operating arrangements, support, or resource allocation based on site evidence.

Facility and Fiscal Management

• Ensure Site Directors assess facility readiness with host representatives. Oversee routing of maintenance and repair needs to the responsible party, monitor resolution, and coordinate with BGCMA facilities staff on Club equipment and assigned responsibilities.
• Coordinate program calendars, room assignments, setup, storage, and transitions with hosts and other facility users. Plan for closures, competing space demands, or access changes to protect program continuity.
• Oversee grant-funded programs with Site Directors and Support Center teams, aligning delivery with grant commitments and shared-space arrangements. Ensure appropriate resource use and accurate, timely program and financial reporting.
• Oversee development and monitoring of site operating budgets across the portfolio, reviewing variances, holding Site Directors accountable for expense control and supply inventory management, and recommending corrective action when needed.

Education

• Bachelor’s degree preferred or six (6) + years of professional experience in Youth Development, Education, or related field.

Experience

• A minimum of five years of progressive leadership experience in youth development organizations.

• Demonstrated partnership and stakeholder management experience, including building relationships with facility hosts or community partners, aligning expectations, and resolving competing priorities.
• Three to five years of experience coordinating facility operations and safety compliance, including leadership or management of programs in shared-use, co-located, or partner-hosted facilities.
• A minimum of three years in a supervisory or multi-site leadership role, including hiring, coaching, and performance evaluation of staff. 

Skills

• Working knowledge of budget preparation and financial oversight.
• Knowledge of shared-facility operations, space utilization, facility-use costs, and program continuity planning.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
• Strong relationship-building, negotiation, facilitation, and conflict-resolution skills; ability to influence without direct authority and align stakeholders around shared goals.
• Strong oral, written, and presentation communication skills.
• Understanding of concepts and frameworks that support high-quality youth development.
• Ability to manage partnerships with hosts, Club staff, Board members, volunteers, and community agencies, including documenting commitments, monitoring shared-use agreements, and maintaining accountability for follow-through.
• Ability to coach Club leaders, motivate teams, and adapt program delivery to shared-space conditions while maintaining youth development and safety standards.

Work is performed in office and shared-facility Club environments, with frequent travel to Clubs, partner locations, and the Support Center. The role requires regular coordination with facility hosts and other users to address access, scheduling, and space needs. Regular evening work to support normal Club hours and occasional weekends to support the organization’s fundraising events, special events, and activities. Frequent internal contact with employees throughout the organization is required. Physical requirements include walking, climbing stairs, and sitting for four hours daily. Light work, exerting up to 20 pounds of force occasionally and up to 10 pounds frequently.

Exempt employees are not entitled, under the Fair Labor Standards Act (FLSA), to the protections of the wage and hour laws of the state or the FLSA. Exempt employees must always be paid on a salary basis and not be subject to reduction based on the quality or quantity of work performed.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.