Director of Food & Beverage

Description

Ocean Key Resort & Spa is seeking an experienced, hands-on Director of Food & Beverage to oversee our diverse dining and beverage operations in beautiful Key West, Florida.

This position is ideal for a hospitality professional who combines strong operational knowledge, financial expertise, and a passion for exceptional service. As a member of the resort's Executive Committee, you will play a key role in driving departmental performance, maintaining luxury service standards, and contributing to the overall success of the property.

WE ARE

Ocean Key Resort and Spa is a 4-diamond award-winning resort in downtown Key West, FL. We are located in the heart of the action with exquisite sunsets and Mallory Square in our backyard. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more!

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

What You'll Do

Operations & Guest Experience

• Oversee daily Food & Beverage operations, including restaurants, bars, in-room dining, and special events.
• Maintain exceptional standards of food quality, beverage presentation, service, and guest satisfaction.
• Collaborate with culinary teams on menu development, seasonal offerings, and innovative dining experiences.
• Monitor guest feedback, address service concerns, and identify opportunities for improvement.
• Work closely with other departments to ensure seamless resort operations.

Financial & Business Performance

• Develop and manage departmental budgets, forecasts, and financial objectives.
• Monitor food, beverage, and labor costs to maximize profitability without compromising quality.
• Identify opportunities to increase revenue through menu engineering, promotions, and merchandising.
• Evaluate operational performance and implement strategies to improve efficiency and results.
• Participate in strategic planning and capital improvement initiatives.

Team Management & Development

• Direct and support restaurant, bar, and culinary management teams.
• Oversee staffing, scheduling, recruitment, training, and performance management.
• Establish clear expectations and promote accountability, collaboration, and professional growth.
• Maintain a positive, productive work environment focused on service excellence.

Standards, Safety & Compliance

• Ensure compliance with food safety, sanitation, responsible alcohol service, and applicable regulations.
• Maintain established brand standards, operating procedures, and quality expectations.
• Support workplace safety initiatives and required departmental training.

Requirements

What We're Looking For

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; equivalent professional experience will be considered.
• 10+ years of progressive Food & Beverage experience, including at least 5 years in a director-level position.
• Experience in luxury hotels, resorts, or high-volume, multi-outlet operations.
• Comprehensive knowledge of restaurant, bar, and culinary operations.
• Strong financial acumen, including budgeting, forecasting, cost controls, and revenue management.
• Proven success in managing teams and achieving operational goals.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and hospitality point-of-sale systems.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• Bilingual or multilingual skills are a plus.

What Sets You Apart

You are a visible, approachable professional who understands the balance between exceptional hospitality and sound business decisions. You bring creativity, accountability, and a solutions-oriented approach to a fast-paced resort environment.

Physical Requirements & Work Environment

• This position combines office-based work with frequent movement throughout the resort and event spaces. The role requires the ability to:
• Frequently stand and walk throughout the property, including indoor and outdoor event spaces.
• Sit and work at a computer for periods of time.
• Reach, bend, stoop, and kneel as needed during event preparation and execution.
• Lift and carry up to 25 pounds regularly and up to 50 pounds occasionally.
• Communicate effectively with guests, clients, vendors, and team members in a variety of environments.
• Work both indoors and outdoors in varying weather conditions.

We’ve got you covered…

At Ocean Key Resort and Spa, we are proud to offer our team members amazing perks and benefits.

• Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most
• Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and even Pet Insurance
• 401K plan with matching
• Team Member parking reimbursement program
• On Demand Pay- access to your pay before payday
• Paid Holidays/Personal/Vacation/Sick time
• Company-Sponsored Parking program for team members
• Team Member shift meals
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide)
• Career growth opportunities and Recognition Programs
• Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more.
• Certain benefits apply only to full-time employment status, and introductory eligibility period applies

Are you ready to join the excitement? At Ocean Key Resort and Spa, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume.

At Ocean Key Resort and Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.