Director of Northside Opportunity Center

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

DIVISION OVERVIEW:

The Northside Opportunity Center (NSOC) is a Goodwill of Southwestern Pennsylvania program that provides a welcoming and supportive environment for individuals and families in the Northside community. NSOC operates the 24-hour Pleasant Valley Men’s Emergency Shelter, the Northside Food Pantry, a free store, and a drop-in center. The overall goal of the program is to connect individuals with essential resources, strengthen community partnerships, and help people overcome barriers to achieving stability and self-sufficiency.

POSITION SUMMARY

As the Director of Northside Opportunity Center you'll be the driving force behind the center's daily operations, leading a dedicated team and ensuring our programs continue making a meaningful difference.

This is a hands-on leadership position for someone who enjoys working with people, solving problems, developing partnerships, and making a positive impact.

Responsibilities:

• Lead daily operations of the Northside Opportunity Center and its programs.

• Support, coach, and develop a team committed to serving the community.

• Ensure a safe, welcoming, and supportive environment for participants, staff, and visitors.

• Oversee program operations, budgets, resources, and service delivery.

• Identify opportunities to strengthen programs, improve services, and expand community impact.

• Ensure programs operate efficiently and align with Goodwill's mission and organizational standards.

Hiring Range: $65,915.20 up to $82,183.92 annually

Travel: Yes, travel is required.

What We're Looking For

• Education: Bachelor's degree or an equivalent combination of education and relevant experience in related field.

• Experience: Previous leadership or management experience, preferably in Human Services, nonprofit organizations, or community-based programs.

• Strong communication, organizational, and problem-solving skills.

• Experience supervising staff, managing programs, and building community partnerships.

• A passion for helping others and making a positive impact in the community.

Additional Qualifications:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) upon hire.

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