Director Strategic Operations
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Skills
About the role
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Detroit Medical Center (DMC) , we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
Benefit Statement
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status
Position Summary:
Strategic Operations Director is responsible for identifying, assessing, and implementing operational and business opportunities across all DMC hospitals. The role will focus on improving operational efficiencies, optimizing hospital throughput, and coordinating cross-departmental efforts to drive successful outcomes in alignment with organizational goals. The Director will work closely with hospital executive leadership, overseeing the execution of special projects and strategic initiatives as directed by the Market Chief of Staff.
Responsibilities include but are not limited to:
Assess hospital operations management, department throughput, and efficiency to implement operational best practices as directed by the Market Chief of Staff.
Diagnose hospital and department-level operational challenges, leading teams to navigate and resolve performance obstacles.
Partner with hospital leadership to develop and implement industry best practices for staff recruitment and retention.
Coordinate activities between assigned departments and other hospital functions, ensuring collaboration and effective communication.
Analyze financial and operational KPI reporting data to monitor departmental budgets, revenue streams, and overall financial performance, ensuring hospital and respective units are maximized.
Identify opportunities to optimize hospital throughput by collaborating across interdisciplinary teams.
Work with hospital leadership to identify and implement strategies aimed at improving patient satisfaction, experience, and care quality across all departments. Assess team member training needs, develop, and implement training programs to enhance staff performance.
Collaborate with department heads to ensure that all hospital operations comply with healthcare regulations, accreditation standards, and best practices in patient safety and care delivery.
Lead workflow redesign initiatives, employing change management best practices to ensure smooth transitions.
Address and follow through with patient/family feedback and complaints including implementation and ongoing evaluation of appropriate process improvements.
Evaluate deployed hospital program implementation tactics and adoption rates. In parallel, identify processes to further hardwire change management.
Conduct overhead expense analysis and identify areas for cost synergies.
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Detroit Medical Center (DMC) , we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.
Benefit Statement
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status
Position Summary:
Strategic Operations Director is responsible for identifying, assessing, and implementing operational and business opportunities across all DMC hospitals. The role will focus on improving operational efficiencies, optimizing hospital throughput, and coordinating cross-departmental efforts to drive successful outcomes in alignment with organizational goals. The Director will work closely with hospital executive leadership, overseeing the execution of special projects and strategic initiatives as directed by the Market Chief of Staff.
Responsibilities include but are not limited to: