Dispatcher

Position Summary

Dispatches drivers and provides driver and customer support. Arrange schedules for drivers, communicates with warehouse to ensure timeliness of loads readiness for shipment. Maximize all full truckload shipments by combining multiple orders. Schedule both inbound and outbound freight daily. Maintain communication with all interested parties throughout the delivery process to insure and facilitate the best possible product delivery.

Required Qualifications

• High School Diploma or equivalent relevant work experience.
• At least 2 years of experience in dispatching, transportation coordination, or a related field preferred.
• Working knowledge of applicable DOT regulations.
• Proficiency in the Microsoft Office applications needed for daily dispatch operations.
• Ability to coordinate delivery schedules, maintain accurate records, and communication schedule changes.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Desired Qualifications

• Bilingual in English and Spanish.
• Experience coordinating refrigerated or temperature-controlled deliveries.
• Experience with transportation management systems (TMS) or dispatch software.
• Experience tracking on-time delivery performance and resolving delivery exceptions.

Responsibilities

• Dispatches and monitors the movements of customers’ freight. Daily communication is customarily done via wireless tablets and/or cell phones, other interactive electronic devices, or face to face.
• May make route adjustments or accommodations for deliveries, based on time of departure, destination, and expected time of return.
• Duties customarily involved in all aspects of pickups and deliveries and tracks shipments from inception through completion.
• Tracks and monitors inventories of Latitude 36 totes at customers locations and schedules returns.
• Accurately record and maintain detailed data on all trailer movements, including origin, destination and status updates.
• Monitor trailers for warning codes, faults, or shutdowns and promptly report any issues to Drivers and the Warehouse (WHS) team.
• Create and process freight purchase orders for all inbound loads, transfers, and related shipments.
• Communicate effectively with drivers and prioritize and delegate tasks based on operational needs.
• In charge of resolving any issues that may affect the scheduled times for pickup or delivery. These problems normally include mechanical problems with trucks, delays due to traffic or weather challenges or changes requested by thecustomer regarding times or locations.
• Follow all required safety policies and DOT laws.
• Other projects and responsibilities, as assigned.
• Update information and systems as required.

Physical Requirements

• Occasional standing, walking, bending, climbing, reaching, or walking.
• Fast paced environment.
• Occasional lift/carry 11 to 25 lbs.

Latitude 36 Foods is an Equal Opportunity Employer, and we take great pride in our diverse and talented workforce. We are looking for diversity in candidates for employment. We recognize that our continued success depends largely on the collective strengths of our associates.