Dock Agent - Miami International Airport (MIACG1)

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)

• We are committed to being a leading provider of commercial services within the aviation industry

• Our teams focus on maintaining a positive working environment and treating all team members with respect

• With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY OVERVIEW

The Dock Agent is the information epicenter of the organization. This position involves coordinating with drivers, warehouse, ramp and dock personnel to disseminate information that sometimes requires a heightened sense of urgency. You will be responsible for adhering to strict and critical timelines and ensuring that all operations at the dock run smoothly and on schedule. Additionally, you are required to maintain accurate records of all dock activities, tracking inbound and outbound trucks and providing necessary updates when mandated.

RESPONSIBILITIES

• Adhere to strict safety and security protocols during all operations 

• Maintain accurate records of all cargo and baggage movements 

• Handle special cargo with care, following specific handling procedures 

• Participate in emergency response and contingency planning at the dock 

• Provide excellent customer service, addressing inquiries and concerns promptly 

• Collaborate with other team members to ensure smooth dock operations 

• Keep the dock area clean, organized, and free of hazards 

• Attend training sessions and meetings to stay updated on operational procedures and safety guidelines 

• Exemplify PrimeFlight customer service and safety standards

• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older

• Must be legally authorized to work in the country of employment.

• Communicate effectively in English (reading, writing, speaking)

• Knowledge of the Aviation Industry 

• Intermediate Microsoft Office Suite required, in addition to successful proficiency in required daily operational computer programs

• Communicate with internal and external customers

• Prolonged standing/walking in a warehouse setting

• Basic math skills

• Advanced recall ability

• Professional interactions in communi