Donor Relations Officer
Girl Scouts Of Eastern Massachusetts
Waltham, MA, United StatesJust now
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Skills
About the role
Working closely with and reporting to the Chief Advancement Officer, the Donor Relations Officer is responsible for implementing and managing the donor relations strategy. The Donor Relations Officer will support the team’s efforts to broaden Girl Scouts of Eastern Massachusetts individual donor base, providing major gift, annual and planned giving donor pipelines, along with supporting donor engagement events and activities. The Donor Relations Officer also provides key administrative support to the fund development team and Senior Leadership Team to ensure effective and consistent data management and reporting and donor stewardship efforts (acknowledgments, meeting requests, printed materials). The Donor Relations Officer contributes to developing and implementing messaging to existing and prospective donors, continually adapting a strong and compelling case for support.
Key Responsibilities:
- Implement and assess an overall donor relations strategy that supports the short and long term fundraising goals.
- Establish and manage information tracking processes regarding acknowledgment, recognition, ongoing communications and continued cultivation of past and current donors to enhance their relationship with Girl Scouts of Eastern Massachusetts and increase the likelihood of continued support.
- Develop and manage a major gift fundraising plan including building and managing a pipeline of individual donors, and managing the number of monthly visits and solicitations needed to achieve revenue goals.
- Secure unrestricted and restricted individual giving support for a set of council-wide priorities including girl programs, financial aid (camperships, memberships, and scholarships), and capital improvements.
- Develop strategies for the cultivation and engagement of volunteers, alums, lifetime members, camp families and camp alums, and other constituent groups at GSEMA.
- Manage strategy and appropriate implementation of campaigns such as Giving Tuesday and Annual Appeals.
- Produce high-quality written materials, including proposals, letters, presentations, briefing materials, and contact reports that deepen donor engagement and inspire future investments.
- Serve as key partner for frontline fundraisers to develop, document, and execute customized stewardship plans for top donors and prospects.
- Maintain knowledge of general fundraising trends, current laws, and tax code regulations pertaining to charitable outright and planned giving.
- Organize and manage personal and thoughtful donor visits and experiences in partnership with key program departments.
- Attend events and functions representing GSEMA at which donors and prospects are present.
- Perform other duties as assigned.
Experience and Qualifications:
- Exceptional organization and time management skills. Ability to prioritize and manage multiple projects with great attention to detail.
- Extensive experience building internal and external relationships across a diverse set of stakeholders. Strong understanding of the range of donors, including high net-worth donors and prospects.
- Exceptional interpersonal, communication and influencing skills; persuasive, credible and polished communicator-both written and verbal.
- High-energy, positive individual with experience successfully engaging volunteers, program partners, and donors.
- Have an organized, focused and goal-oriented personality coupled with a high level of initiative and ability to work independently.
- Demonstrated success working productively as a team member. Strong team player with the ability to collaborate with the Fund Development Team, across other departments, and with internal and external leadership.
- Donor database experience, including utilizing the system to manage prospects, and the management and reporting of metrics/key indicators. Experience with Raiser’s Edge is a plus.
- Ability to effectively identify, analyze and solve practical problems and successfully manage a variety of variables and personalities; ability to adapt in a changing environment.
Competencies:
- Collaboration and Team Work
- Communication Skills
- Confidentiality & Integrity
- Foster Diversity
- Initiative
- Judgement & Decision Making
- Networking
- Organizational and Time Management Skills
Schedule, Physical Work Environment, Travel Requirements:
This is a hybrid work arrangement with combination of work from home, at designated GSEMA offices, in communities served, and at designated GSEMA properties as needed.
Physical Demands:
May involve prolonged periods of sitting or working on a computer.
Travel Requirements:
Must have access to reliable transportation to travel to GSEMA offices and throughout the council service area. May require occasional travel outside of the council service area.
Compliance, Legal and Other Requirements:
- This position will require successful completion of background checks, which include a state check, sexual offender check and may or may not include a national background check.
- This position requires successful completion of a driving background check.
- An active membership in the Girl Scout Movement is required to be maintained during employment.
Compensation and Benefits:
Salary Range: $64,000 - $77,000 annually
Benefit Eligibility: This position is eligible for council-sponsored benefits.
Reasonable accommodations may be made to enable individuals to perform the essential functions of the job.
Girl Scouts of Eastern Massachusetts is an equal opportunity employer...
At Girl Scouts of Eastern Massachusetts, we strive to create transformative learning experiences and leadership opportunities for our youth members. The threads of diversity, equity, inclusion, and racial justice (DEI/RJ) are woven tightly into our mission of supporting and nurturing girls of courage, confidence, and character, who make the world a better place.
We hold firm in our belief that a culture that embraces and celebrates differences promotes unity, creates personal and professional growth opportunities for our employees, and supports safety and transformation for our volunteers and girls of all backgrounds.
DEI/RJ is more than an initiative; it’s a set of shared values that defines the fabric of our mission.