Duty Manager
Jaipur, RJ, India9h ago
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Key details
- Location
- Jaipur, RJ, India
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 9h ago
Skills
customer service
About the role
Job Description
- Managing day to day operations of the Front Office department and help the Front Office Manager to run a operationally smooth department
- Delivery of excellent guest service by coordinating the link between hotel and guests and hotel operations
- Analyse customer feedback and make recommendations to leadership team to develop actions and working methods to enhance hotel services and offers
- Maintain guest database through updating Opera Cloud guest profile with all necessary information relevant to the guests stay. VIP level should be updated in accordance to hotel link
- Ensure the safety and security of Hotel Guests and employees at the Hotel
- Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality
- Due to the nature of the hotel industry, flexibility on working weekend and public holidays are required
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.