Ecommerce Operations Support
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Key details
- Location
- Jasper, IN, United States
- Work style
- Onsite
- Function
- Marketing & Communications
- Focus area
- other
- Posted
- 4d ago
Skills
About the role
Description
Join the Fast-Paced World of Ecommerce at Meyer Distributing!
Ecommerce Operations Support
Are you a problem solver who enjoys helping customers, researching products, and keeping operations running smoothly? Meyer Distributing is looking for an Ecommerce Operations Support professional to support our growing online business across customer service, product support, returns, logistics, and owned brands.
What You'll Do
Assist customers with orders, shipping, returns, warranties, and product questions
Research product specifications, compatibility, installation requirements, and replacement parts
Troubleshoot product issues and help find solutions
Coordinate returns, replacements, refunds, and warranty claims
Work with vendors, carriers, warehouses, and internal teams to resolve issues quickly
Track support tickets and maintain accurate records
Help improve the customer experience by identifying recurring issues and opportunities
What We're Looking For
Bachelor's degree or equivalent experience
Strong communication and customer service skills
Excellent problem-solving and research abilities
Detail-oriented with strong organizational skills
Ability to manage multiple priorities in a fast-paced environment
Experience with ecommerce, logistics, returns, or product support is a plus
Why Meyer?
At Meyer, you'll play a key role in delivering exceptional service and supporting customers across a wide range of aftermarket, automotive, RV, marine, towing, and powersports products.
Ready to make an impact? Apply today at MeyerCareers.com!
E-Commerce, Office, Support