EDR Busser

Position Summary

Under general supervision, performs activities in support of the property food outlets. May work interchangeably as dictated by business.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provide opportunities for qualified team members, and contribute towards the ongoing success at Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Provides excellent customer service and establishes guest perception of restaurant service that is “Far from Ordinary”.
2. Ensures tables are cleaned thoroughly within 5 minutes of guests departing and set up properly in a timely and complete manner.
3. Assists servers with pre-bussing tables during service as well as assisting with beverage service as assigned.
4. Participates in Daily Stand-Up Meetings to ensure property communication is understood.
5. Timely completion of computer assisted training as required.
6. Performs and maintains cleanliness of dining areas and work areas at all times.
7. Transports trash to proper disposal areas as required.
8. Keeps all areas fully stocked and organized as assigned.
9. Transports clean and soiled dishes to appropriate areas.
10. Ensures that health and safety regulations are maintained and adhered to at all times.
11. Performs additional duties and responsibilities as necessary or assigned.

Additional Responsibilities

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Ability to follow instructions.
2. Exhibiting a strong commitment to the organization.
3. Ability to deal effectively with the general public and casino staff.
4. Maintain the highest standard of personal hygiene.
5. Knowledge of minimum temperature requirements for food/drink preservation.
6. Knowledge of Tribal, Federal, State and local sanitary regulations regarding the preparation, maintenance, storage and sales of food/drink products.

Education and Experience

Required:

1. Able to lift up to 30 lbs.
2. Able to move quickly in past paces environment.
3. Team oriented.
4. Available to work weekends and holdays.

Preferred:

1. No experience needed.

Progression Path – Busser>ServerSupport>Server>Supervisor>Manager

License/Certifications/Registrations

1. Must be able to successfully pass a stringent background investigation.
2. Will require a post-offer, pre-employment and random drug screening.
3. Must successfully complete the New Mexico Food Handlers course upon hire.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Physical Requirement

Description

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Climbing

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Crawling

Moving about on hands and knees or hands and feet.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.