Elder Services Coordinator (FT Regular w/ benefits)

About This Role

POSITION SUMMARY

The Elder Services Coordinator provides and coordinates individualized care and resources to elders, so that they may continue to live in their homes and in the community.

ESSENTIAL DUTIES

• Coordinates and facilitates a variety of enrichment activities designed to enhance elder quality of life.
• Responsible for all grant deliverables and reports pertaining to the Elder program.
• Coordinates and facilitates NVE sponsored services for Tribal elders.
• Collaborates with other NVE and community departments to further elder involvement in sustaining Tribal culture.
• Coordinates appropriate care and equipment including other community resources as needed.
• Ensures all Tribal members eligible for the program are identified and made aware of program offerings.
• Establishes and maintains a current, accurate, and confidential client reporting system.
• Provides information to other health care professionals, as required.
• Consults with family members and other supports to ensure that care is on-going and needs are being identified and met appropriately.
• Provides interim chore services and limited home health care.
• Provides information and refers individuals to public or private agencies or community services for assistance with elderly patient care.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Maintains awareness and sensitivity to Native American culture.
• Performs other duties as assigned.

ESSENTIAL DUTIES OF ALL STAFF

• Works safely in accordance with OSHA regulations and company safety policies.
• Immediately reports unsafe conditions, hazards, or injuries to HR or the designated safety contact.
• Attends all mandatory special events, meetings, and trainings.
• Assists with special events, meetings, and trainings as necessary.
• Maintains confidentiality at all times.
• Maintains awareness and sensitivity to various cultures.
• Embodies Tribal values throughout all work.
• Performs other duties as assigned.

ESSENTIAL SUPERVISORY DUTIES

None. This position has no supervisory duties.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to succeed in this role.

KNOWLEDGE

• Knowledge of Dementia and Alzheimer presentation in elders.
• Knowledge of housecleaning and how to assess the ability of clients to complete activities of daily living, and appropriate home care.
• Knowledge of the culture and traditions of the Chugach regions peoples. 
• Knowledge of CPR and first aid.

SKILLS

• Effective verbal and written communication.
• Skills in team building, decision making, verbal and listening skills.
• Strong time management skills with the ability to work with minimal supervision.
• Scheduling and calendar management.
• Customer service and professional interpersonal interactions.
• Problem-solving and basic decision-making.

ABILITIES

• Ability to maintain composure and keep emotions in check even in difficult situations.
• Demonstrate sound work ethics, be consistent and fair, compassionate, and understanding. 
• Communicate information and ideas in speaking so others will understand.
• Ability to be flexible, adaptable and ability to work effectively in a variety of settings.
• Ability to tell when something is wrong or is likely to go wrong.
• Work effectively as a member of a team.
• Work collaboratively with colleagues, supervisors, and external contacts.
• Maintain confidentiality and handle sensitive information appropriately.
• Adapt to changing priorities and multi-task effectively.
• Pay attention to detail and maintain accuracy in work.
• Learn new procedures, software, and systems as needed.

COMPUTER SKILLS

• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Skilled in email, calendar, and scheduling tools.
• Comfortable with online collaboration platforms (e.g., Teams, Sharepoint, Zoom).
• Able to enter, manage, and retrieve data from databases.
• Quick to learn and adapt to new software or technology.
• Experience with Asana, MIP Accounting, Microix, SmartSheets, or Rippling is a plus.

EDUCATION AND EXPERIENCE

This section outlines the education, training, and experience required for a candidate to be successful in this role, as well as any preferred qualifications that make a candidate stronger. The preferred qualifications are helpful to be more successful in the role but not mandatory.

EDUCATION

• High school diploma or equivalent; post-secondary classes or degree in geriatric care management preferred.

WORK EXPERIENCE

• Two years’ experience working in close proximity with elders. Experience with Alzheimer’s diagnosed elders preferred.

A combination of education and experience may be considered as a substitute for a degree requirement.

CERTIFICATES / CERTIFICATIONS / LICENSES

Required: Must possess a valid driver’s license and maintain an insurable driving record in accordance with the company’s auto insurance policy requirements.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.