Electrical Engineer - Services Sustaining
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Key details
- Location
- Westerville, OH, United States
- Work style
- Onsite
- Level
- Mid level
- Experience
- 4–7 yrs
- Function
- Hardware, mechanical & civil engineering
- Focus area
- other
- Posted
- 10h ago
Skills
agilebill of materialscadcreoerpmicrosoft officeoracleplmspreadsheetstechnical support
About the role
POSITION SUMMARY
The Electrical Engineer will contribute to Service’s support, upgrade design projects, and handle small-scale designs with guidance. Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.
RESPONSIBILITIES
- Support with the design of Service Upgrade kits and component substitutes.
- Create drawings for upgrade kits. Including installation and packaging instructions.
- Create bill of materials (BOM) required for new upgrade kits.
- Create or revise product documentation in CAD, Solid Edge, Agile EC, and Oracle PLM systems.
- Work with Production and Field associates to provide direction when needed.
- Review and approve Engineering changes in Oracle PD Cloud.
- Initiate Engineering Change Requests.
- Provide training and escalated support to technical support team members during the release of upgrade kits.
- Support New Product Development for service readiness and participate in projects as necessary.
- Daily interaction with Technical and internal/external Field Support teams.
- Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.
- Develop, maintain, and continuously improve various internal standard operating procedures.
- Daily interaction with cross functional teams for diagnosing problems like product concerns.
QUALIFICATIONS
Minimum Qualifications: (education, experience level, knowledge, skills, certifications).
- Bachelor of Science degree in Electrical Engineering (BSEE) or directly related degree.
- Associates in Electrical Engineering Technology with 4 years’ experience considered.
- Must have good planning, organizing, documentation, and communication skills. Must be team-oriented.
- Skilled in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, CREO, communications, etc.
- Oracle PLM preferred, basic ERP navigation a plus.
POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.)
- Office work environment and some exposure to manufacturing and lab environment which would require the use of personal protection equipment.
- Minimal domestic travel (less than 10%).