Elite Banker-Inbound_BRANCH BANKING_0466_2043_1097866
Mahārāshtra, India1w ago
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Key details
- Location
- Mahārāshtra, India
- Work style
- Onsite
- Job type
- Full-time
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 1w ago
Skills
lead generation
About the role
- Service walk-in customers across all segments, ensuring prompt and courteous assistance.
- Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products.
- Act as a backup to the Personal Banker during peak hours or absences.
- Handle non-transactional servicing tasks such as audit support and reconciliation of branch accounts.
- Resolve customer queries efficiently and professionally.
- Identify and capitalize on business opportunities sensed during customer interactions.
- Deliver a high-quality customer experience to encourage retention and positive word-of-mouth.
- Ensure compliance with internal policies and regulatory guidelines.