Employee Development and Engagement Coordinator

• Oversee and continuously improve leadership development programs for new and current supervisors, managers, and department directors, including clear learning pathways, resources, and follow-up support.
• Oversee and continuously improve the employee scholarship process, including communication, application coordination, participation, and follow-up.
• Design and facilitate practical, engaging learning experiences on communication, coaching, accountability, conflict resolution, performance management, and employee engagement.
• Consult with department leaders to identify capability gaps, leadership needs, and future workforce-development priorities.
• Partner with the Senior Director of Human Resources, leaders, and employees to support individual development, succession planning, and high-potential employee development through meaningful development plans and learning opportunities.
• Ensure employees and leaders have access to relevant, high-quality development opportunities by creating internal programs and identifying, evaluating, and managing appropriate external facilitators, training providers, learning platforms, and resources.
• Create useful, easy-to-apply tools such as coaching templates, discussion guides, check-in questions, and leadership resources.
• Analyze employee feedback and engagement data, identify recurring themes and root causes, and guide leaders in creating focused, practical response plans.
• Lead the organization’s performance check-in and employee-development processes in partnership with HR and operational leaders.
• Lead organization-wide initiatives based on employee feedback that improve engagement, leadership effectiveness, performance, and retention.
• Strengthen the employee onboarding experience by overseeing and continuously improving Y101, 30-, 60-, and 90-day check-ins, and supporting manager resources, while ensuring strong participation and a meaningful experience for new employees.
• Maintain accurate training and completion records, monitor participation, and ensure appropriate follow-up.
• Equip and coach managers to provide timely, meaningful, specific, and consistent employee recognition.
• Partner with department leaders to recognize employee contributions, accomplishments, milestones, and service anniversaries in ways that feel genuine and connected to our mission.
• Ensure recognition opportunities are equitable, inclusive, and accessible across departments, locations, employment categories, schedules, and shifts.
• Own and continuously improve organization-wide recognition programs, including employee appreciation events, service awards, and other recognition initiatives, from planning through evaluation.
• Create and promote meaningful peer-to-peer recognition opportunities.
• Partner with internal stakeholders to highlight employee accomplishments through organizational communications and channels.
• Help managers connect recognition to the organization’s mission, values, performance expectations, and specific employee contributions.
• Track participation, reach, employee feedback, and engagement data to evaluate recognition programs and implement meaningful improvements.
• Maintain accurate program and training records, define success measures, and track participation, completion, feedback, behavior change, and program outcomes.
• Independently manage multiple development, engagement, and recognition projects, including timelines, communications, budgets, resources, and stakeholder follow-up.
• Evaluate programs and prepare clear reports, dashboards, and presentations that translate findings into recommendations and data-informed improvements.
• Lead or contribute to additional employee experience and organizational development initiatives based on Association priorities.
• Hold a valid U.S. state-issued driver’s license, maintain an acceptable driving record, and comply with YMCA vehicle operation policies.
• Willingness and ability to travel between YMCA centers at least twice monthly.

• Serve as a close working partner to the Senior Director of Human Resources and collaborate across HR, operational departments, and both centers to align employee experience initiatives with organizational goals.
• Demonstrate sound judgment, initiative, discretion, follow-through, and the ability to manage multiple priorities in a fast-paced environment.

REQUIREMENTS/QUALIFICATIONS:

• Three or more years of experience in employee development, learning and development, employee engagement, organizational development, Human Resources, or a related field preferred. Experience designing and facilitating training and leading cross-functional programs is strongly preferred. Experience working effectively with people of diverse ages, backgrounds, roles, and work environments preferred.

Skills & Competencies

• Ability to interpret employee feedback and workforce data, identify themes, and translate insights into practical recommendations.
• Demonstrated ability to build trusted relationships, listen well, and appropriately challenge or coach leaders.
• Commitment to creating an employee experience that is staff-centric, consistent, inclusive, mission-centered, and responsive to the needs of a diverse workforce.
• Strong project-management and organizational skills, with the ability to move initiatives from idea through implementation and evaluation.
• Strong written, verbal, presentation, and facilitation skills, with the ability to build trust and influence across levels and locations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); experience with HR systems, survey tools, learning management systems, and basic data analysis preferred.
• Ability to work independently, take ownership, exercise good judgment, and collaborate effectively within cross-functional teams.
• Curiosity, creativity, and a continuous-improvement mindset, with the ability to design engaging and practical employee experiences.

GENERAL YMCA OF THE ROCKIES REQUIREMENTS:

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.
• Commitment to diversity, equity, inclusion and antiracism is required.
• Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The work environment is primarily office-based, with frequent use of computers, phones, and other standard office equipment.
• The position requires the ability to move about the property to attend meetings, conduct training sessions, and support staff development initiatives.
• Duties may occasionally include setting up or carrying materials for training events, which may involve lifting items up to 25 pounds.
• The role requires travel between YMCA of the Rockies centers and occasional participation in outdoor team-building or leadership activities.
• The position involves regular sitting, standing, and light physical activity, including bending or reaching as needed.
• The noise level in the work environment is typically moderate and consistent with standard office or training settings.
• The Employee Development and Engagement Coordinator must be able to communicate clearly and inclusively with staff, participants, and partners across all mediums.