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Engagement Specialist II-HT

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Skills

customer service

About the role

Summary: Under direct supervision, works with staff to support the Library’s strategic goals and initiatives by assisting customers and providing relevant and timely programs and services, both inside and outside the library.

This position will be assigned to the Edmond Library, which is located at 10 S Blvd, Edmond, OK 73034

The hiring salary for this position is $22.22 hourly. This is a half-time position working 20 hours per week. This position is not exempt from the federal Fair Labor Standards Act. The current need for this position requires that the candidate be available to work: Mondays 4:00 pm to 9:00 pm, Thursdays 4:00 pm to 9:00 pm, Fridays 1:00 pm to 6:00 pm, and Saturdays 9:00 am to 2:00 pm.

*Hours are subject to change according to the needs of the library.

The Metropolitan Library System offers a comprehensive benefits package for half-time employees:

  • Vacation Leave @ 4 hours per month
  • Sick leave @ 4 hours per month
  • Twelve paid holidays (subject to date of hire)

Additional benefit information can be found under Working at MLS

Qualifications

MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:

  • Bachelor of Arts or Bachelor of Science from an accredited college or university; and
  • One year of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

  • Enthusiasm for public service and the ability to work well with a diverse audience.
  • Experience building sustainable community relationships.
  • High level of comfort with program planning, implementation, and evaluation.