Engineer III, Infrastructure & Application Development

Engineer III, Infrastructure & Application Development

Build smarter systems. Automate solutions. Keep critical services connected.

Are you an engineer who enjoys working across infrastructure, software development, and networking? At WOW!, you’ll put those skills to work on the platforms that power our services.

As our Engineer III, Infrastructure & Application Development, you’ll solve complex technical challenges, deploy infrastructure and applications, and develop automation that improves reliability and efficiency. From DNS, DHCP, and NTP to virtualization, APIs, and orchestration, you’ll work across a broad technology stack alongside engineers who share your drive to solve problems.

What WOW! Offers

• Base salary up to $126,000 annually

• Medical, dental, vision, and life insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Paid time off and company holidays
• Tuition reimbursement for continued development
• Employee broadband discounts

What You’ll Do

• Build and deploy solutions. Configure and deploy infrastructure and applications across development and production environments.
• Automate everyday work. Develop scripts and tools that support DevOps processes, system functionality, and key performance indicator (KPI) reporting.
• Keep critical platforms reliable. Support DNS, DHCP, NTP, and orchestration platforms, monitor infrastructure health, and resolve hardware, server, and application issues.
• Support testing and innovation. Troubleshoot escalated lab issues and help maintain the environments used to develop and validate new capabilities.
• Plan for growth. Assess infrastructure capacity and licensing needs to support expanding services.
• Share your expertise. Serve as a subject matter expert in at least three areas of the technology stack, such as IP networking, software development, databases, cloud ecosystems, systems administration, or systems integration.
• Help other engineers grow. Guide less-tenured teammates on system configurations, designs, documentation, and operational practices.
• Make systems ready for operations. Partner with vendors and internal teams on new technologies and operational handoffs. Ensure systems are documented, backed up, and configured to send alerts to the Network Operations Center (NOC).
• Improve inventory accuracy. Strengthen processes for IP address management (IPAM), data center infrastructure management (DCIM), and telephone number inventory.

What You’ll Bring

• At least 4 years of related experience
• Fluency in Go, Python, and Java.
• Strong proficiency with virtual environments, experience with storage technologies, and knowledge of networking protocols, components, and the OSI model.
• An understanding of database design and implementation using technologies such as Cassandra, MySQL, or MongoDB.
• Expertise in three or more of these protocols or technologies: TFTP, SIP, MGCP, H.248, TLS, XMPP, SMTP, RTCP, TCP, UDP, RTP, IPv4/IPv6, DSCP/TOS, SCTP, BGP, OSPF, MPLS, YANG, or NETCONF.
• Strong communication, collaboration, and interpersonal skills, including emotional intelligence, transparency, and adaptability.

Technical Knowledge You’ll Use

You should also bring familiarity with:

• Core network services: DNS, DHCP, and NTP.
• Virtualization, cloud, and container platforms: VMware, Kubernetes, OpenStack, or similar technologies.
• Development tools and stacks: Python, Node.js, Angular, LAMP, and SMACK.
• DevOps and delivery practices: Source repositories, Git, CI/CD, cron, and Jenkins.
• APIs and data formats: SOAP/XML, REST, and JSON.
• Automation and technology management: Ansible, Puppet, TACACS+/RANCID, TR-069, or similar solutions.
• Automated testing: Tools and practices for software applications and/or networks.
• Microsoft Office applications.

Work Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Required to use close vision and be able to focus
• Ability to work on-call and/or overnight shifts

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran