Enterprise Value Advisor
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Key details
- Location
- Riyadh, Saudi Arabia
- Work style
- Onsite
- Level
- Senior
- Experience
- 7–10 yrs
- Function
- other
- Focus area
- other
- Posted
- 1w ago
Skills
agentic aiarabicbusiness process managementcrmcsmcustomer successerpleansalesforcesapservicenowsix sigmavalue engineering
About the role
We are seeking an Enterprise Value Advisor (EVA) to join ARIS team in Riyadh in the Kingdom of Saudi Arabia to lead strategic advisory across our most complex global enterprise accounts.
In this role, you will serve as the customer's dedicated strategic advisor, translating business priorities into governed process outcomes and helping organization’s build compounding value as they mature from initial foundation through transform maturity stages. EVA is the senior customer-facing role within the Success Package offering, our new subscription-based advisory service.
You will work at the intersection of business strategy, operational excellence, and process technology, you will help customers turn process intelligence into measurable business impact in the era of Agentic AI.
Reporting to the VP of Customer Value, you will act as a trusted advisor to enterprise leaders, shaping how organization’s scale their transformation initiatives with confidence and control.
This role is subject to Saudi Arabia's Saudization (Nitaqat) regulations, which require candidates to meet specific eligibility criteria.
Essential Functions:
Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIs
Build trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews
Guide customers through the full value journey from adoption to AI-ready scale
Define, validate, and communicate ROI through value hypotheses and economic storytelling
Build executive-ready business cases that secure funding and buy-in
Connect usage/adoption data to business outcomes for exec audiences
Develop deep understanding of customer priorities to position ARIS capabilities correctly
Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments
Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping
Engage C-suite/senior leadership to influence decisions and secure commitment
Deliver structured executive briefings on readiness and strategy
Act as internal voice of the customer across product, delivery, commercial teams
Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI)
Coach/mentor customer teams; build internal Process Intelligence champions
Guide customers on process governance and accountability frameworks
Assess organizational change-readiness and design enablement roadmaps with the CSM
Ensure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment
Minimum Requirements:
7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, ServiceNow, SAP, Salesforce, Microsoft) or top-tier consultancy
Ability to connect transformation initiatives to measurable financial/operational outcomes
Experience defining operating models / CoE structures for scalable adoption and governance
Experience building and presenting value propositions and business cases
Comfort engaging executive-level stakeholders across business and IT
Familiarity with enterprise systems (ERP, CRM, HCM) and cross-system processes
Understanding of how AI/agentic AI is reshaping process landscapes and operating models
Ability to bridge business architecture with solution capabilities
Exceptional presentation and storytelling skills; ability to simplify complex topics
Strong cross-functional collaboration (sales, product, marketing)
Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience
Fluent in English and Arabic
Nice-to-Haves:
Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms
Direct experience with ARIS
Experience building Agentic AI agents
Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector)
Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture
Benefits:
Comprehensive private medical insurance (Cigna) for you and eligible dependents — inpatient, outpatient, maternity, dental, vision and mental health cover, with pre-existing conditions covered from day one
Prescription drugs covered in and outside the Kingdom, no co-pay
Group life insurance (Zurich), plus Accidental Death & Disability cover, from day one
Global Rescue membership — 24/7 medical, travel and security assistance anywhere in the world
International Employee Assistance Programme — 24/7 counselling, in person and by phone
Company laptop and mobile
In this role, you will serve as the customer's dedicated strategic advisor, translating business priorities into governed process outcomes and helping organization’s build compounding value as they mature from initial foundation through transform maturity stages. EVA is the senior customer-facing role within the Success Package offering, our new subscription-based advisory service.
You will work at the intersection of business strategy, operational excellence, and process technology, you will help customers turn process intelligence into measurable business impact in the era of Agentic AI.
Reporting to the VP of Customer Value, you will act as a trusted advisor to enterprise leaders, shaping how organization’s scale their transformation initiatives with confidence and control.
This role is subject to Saudi Arabia's Saudization (Nitaqat) regulations, which require candidates to meet specific eligibility criteria.
Essential Functions:
Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIs
Build trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews
Guide customers through the full value journey from adoption to AI-ready scale
Define, validate, and communicate ROI through value hypotheses and economic storytelling
Build executive-ready business cases that secure funding and buy-in
Connect usage/adoption data to business outcomes for exec audiences
Develop deep understanding of customer priorities to position ARIS capabilities correctly
Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments
Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping
Engage C-suite/senior leadership to influence decisions and secure commitment
Deliver structured executive briefings on readiness and strategy
Act as internal voice of the customer across product, delivery, commercial teams
Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI)
Coach/mentor customer teams; build internal Process Intelligence champions
Guide customers on process governance and accountability frameworks
Assess organizational change-readiness and design enablement roadmaps with the CSM
Ensure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment
Minimum Requirements:
7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, ServiceNow, SAP, Salesforce, Microsoft) or top-tier consultancy
Ability to connect transformation initiatives to measurable financial/operational outcomes
Experience defining operating models / CoE structures for scalable adoption and governance
Experience building and presenting value propositions and business cases
Comfort engaging executive-level stakeholders across business and IT
Familiarity with enterprise systems (ERP, CRM, HCM) and cross-system processes
Understanding of how AI/agentic AI is reshaping process landscapes and operating models
Ability to bridge business architecture with solution capabilities
Exceptional presentation and storytelling skills; ability to simplify complex topics
Strong cross-functional collaboration (sales, product, marketing)
Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience
Fluent in English and Arabic
Nice-to-Haves:
Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms
Direct experience with ARIS
Experience building Agentic AI agents
Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector)
Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture
Benefits:
Comprehensive private medical insurance (Cigna) for you and eligible dependents — inpatient, outpatient, maternity, dental, vision and mental health cover, with pre-existing conditions covered from day one
Prescription drugs covered in and outside the Kingdom, no co-pay
Group life insurance (Zurich), plus Accidental Death & Disability cover, from day one
Global Rescue membership — 24/7 medical, travel and security assistance anywhere in the world
International Employee Assistance Programme — 24/7 counselling, in person and by phone
Company laptop and mobile