Escalation Rep - CBO2
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Key details
- Location
- Arab, AL, United States
- Work style
- Onsite
- Level
- Entry level
- Experience
- 1–4 yrs
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 24mo ago
Skills
About the role
Overview
Reviews and audits accounts located in contract management system on a daily basis to resolve and maintain collection status on an account prior to escalating to Team Lead for further review.
Qualifications
Education required: High School Diploma/GED required.
Education preferred: Prefer associates degree from an accredited college with some applicable college courses, Prefer applicant with certification in coding, physician office management, or applicable college courses.
Experience: Proven applicable experience working in an envrionment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred, 3 years + working experience of Hospital or Physician office billing and collection processes including producing account appeals with positive outcomes strongly preferred, Prefer at least 1 year of supervisory experience strongly preferred, Proven applicable experience or preparing complex correspondence to resolve accounts strongly preferred.
Additional skills: General application knowledge of Excel, Word, and Access, Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient and Insurance payors, Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.
About Us
Build your career with us
At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you’ll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek’s America’s Greatest Workplaces in Health Care 2026 and Forbes’ America’s Best-in-State Employers 2025. Huntsville Hospital is the region’s primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama’s Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings. Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on-site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U.S. Army Partnership for Your Success (PaYS) Program.
Huntsville Hospital Benefits:
We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Learn more about Huntsville Hospital Health System:
- Careers: https://careers.hhsys.org/careers-home
- Benefits: https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
- Education & Professional Development: https://www.huntsvillehospital.org/education
- Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al