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Escrow Assistant - Show Low

HomeSmart Services

Show Low, AZ, United States2d ago

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Skills

customer service

About the role

Purpose

The Escrow Assistant delivers exceptional customer service and plays an integral part in changing the way a traditional escrow branch operates.

 

Essential Functions

  • Provides support to team and the office by delivering the finest customer services.
  • Provides assistance with all aspects of the transaction.
  • Strong interaction with agents, buyers and sellers.
  • Provides support to team and office by delivering the finest customer service and supporting administrative duties related to escrow closings.
  • Provides assistance with all aspects of the desk including full desk coverage when the Escrow Officer is out of the office.
  • Reviews title commitment and brings any exceptions to the attention of the Escrow Officer.
  • Orders demands and other documents within a timely manner of receipt of open order request and follows up as necessary.
  • Timely delivers all new transaction information to TC Services.
  • Packages new escrows and receipt deposits. Delivers receipts for earnest deposits to all parties to the transaction immediately.
  • Completes lender requests efficiently without delay.
  • Prepares documents for closing and handles the complete disbursement and follow up of all escrow transactions.
  • Communicates requirements and other information to clients including Title exceptions.
  • Interprets purchase agreements as they relate to closing and prepare all documents required for transactions.
  • Is proactive in assisting Escrow Officer in marketing efforts.
  • Other duties as assigned.

 

Education Requirements

High school diploma or equivalent          

 

Experience Required

Passionate about providing superior customer service

Problem-solving skills

Strong organizational skills

Detail-oriented

Passion for the real estate industry