Esthetician

Esthetician

We’re Seeking a Skilled & Thoughtful Esthetician

At The Standard Spa, Miami Beach, wellness isn’t something we simply offer—it’s part of who we are.

We’re seeking a skilled, attentive, and naturally hospitable Esthetician to create personalized skincare experiences for our guests. You’ll listen closely, ask thoughtful questions, and tailor each service to a guest’s needs and expectations—helping make every visit feel warm, comfortable, and distinctly The Standard.

This role is a great fit for someone who brings strong esthetic knowledge, genuine curiosity about people, and a thoughtful approach to hospitality. You’ll work closely with the Spa team to deliver memorable experiences that keep guests coming back.

Why You’ll Love Your New Lifestyle

Working at The Standard comes with perks designed to help you enjoy the lifestyle you help create.

• Complimentary Access to our Spa & Gym Facilities

• Up to 3 complimentary fitness classes per week, including yoga, pilates, bootcamp, and more

• Exclusive Spa Discounts on treatments and services

• Designated Employee Pool Days during the summer

• Restaurant Discounts throughout the property

• Boutique Discounts on retail items and essentials

• Medical, Dental & Vision Coverage

• Company-paid Life Insurance

• Short-Term & Long-Term Disability Insurance

• 401(k) Retirement Plan with Company Match

• Paid Time Off beginning on day one

• Eight Paid Holidays, including a Floating Holiday

• Complimentary Employee Meals

• Opportunities for growth and development

• Trainings, team celebrations, and employee appreciation events

• A workplace where individuality, hospitality, wellness, and community come together

Live the lifestyle you help create.

Position Summary

The Esthetician is responsible for providing personalized esthetic services in a warm, professional, and welcoming environment. This position consults with each guest to understand their needs and expectations, selects appropriate tools, techniques, and products, and delivers services with care and attention to comfort.

The Esthetician also helps guests understand spa offerings and amenities, maintains treatment spaces according to Spa protocols, and partners with fellow team members to support a seamless and memorable guest experience.

Key Responsibilities

• Consult with each guest to customize their spa service based on their needs and expectations.

• Ask appropriate questions and listen carefully to understand guest preferences and concerns.

• Use tools, techniques, and products appropriate for each type of treatment.

• Apply knowledge of basic and advanced esthetic techniques when providing services.

• Maintain awareness of contraindications and common skin conditions, and respond appropriately within the scope of the role.

• Anticipate guest needs and check in where appropriate to support guest comfort throughout the service.

• Maintain service standards during every guest interaction and help create a warm, comfortable, hospitable environment.

• Respond to guest questions and suggest spa amenities, products, and treatments based on their needs.

• Create thoughtful experiences that encourage guests to return, refer friends, and share positive feedback.

• Exhibit professionalism and teamwork when interacting with guests and fellow employees.

• Maintain treatment rooms and common areas according to Spa protocols.

• Follow established Spa procedures and communicate relevant guest needs or operational concerns to the appropriate team member.

• Perform additional duties as assigned based on business needs.

Required Skills & Qualifications

• Skincare diploma.

• Current Florida cosmetology license.

• Ability to communicate clearly in spoken English.

• Fluency in a second language is a plus.

• Experience in a high-end spa setting preferred.

• Skill level equivalent to three years of experience.

• Knowledge of basic and advanced esthetic techniques.

• Awareness of contraindications and common conditions.

• A great listener who is skilled at asking appropriate questions.

Physical Requirements

• Ability to exert physical effort to move items weighing up to 15 pounds.

• Ability to perform various physical movements throughout work areas, including walking, bending, stooping, squatting, and standing.

• Ability to stand or sit for extended periods, up to an entire shift.

• Ability to reach up to 3 feet.

• Ability to work in areas with variable temperature and humidity.

Work where hospitality, wellness, and community come together… every day.

Qualifications

QUALIFICATIONS AND SKILLS REQUIRED:
Summary of Duties
Ability to perform and speak comprehensively about all services listed on the menu and on the property.
Ability to multi-task: do facials, waxing, check in guests, appointment booking, provide tours, information, re-stock necessary supplies and assist Spa staff.
Provide safe, appropriate and effective esthetic techniques.
Explain treatments and perform techniques appropriate to guest needs and preferences. Observe client reaction to services performed and modify as necessary.
Solicit guest feedback and respond accordingly.
Perform guest intake session prior to each service to ascertain precautions and contradictions.
Maintain client confidentiality and sensitivity to personal information during all client interactions; report any unusual client interactions to supervisor immediately.
Actively pursue and participate in continuing education on-site and off-site, related but not limited to facials, holistic medicine, personal health and development.
Provide esthetician orientation services when needed and assist with education seminars.
Suggest improvements and take ownership of all duties with a self-motivated style.

Qualifications
Required:
1. Current copies of all applicable federal, state, county and local licenses must be provided prior to beginning work at the Hotel.
Desirable:
1. College degree.
2. CPR certified.
3. Experience with computers and calculators.
4. Experience in Hospitality Industry in similar position.
5. Previous guest/member relations training
6. Fluency in a second language, preferably Spanish.

Essential Job Functions
1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
3. Anticipate guest/members' needs, respond promptly and acknowledge all guest/members, however busy and whatever time of day.
4. Resolve guest/member complaints, ensuring guest/member satisfaction.
5. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
6. Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise, resort/spa packages, promotions, prices and rates.
7. Set up and organize workstation with designated supplies, forms and resource materials; report shortages to Lead Esthetician.
8. Perform room set up procedures.
9. Greet the guest/member, listen and be aware of both verbal and non-verbal communication.
10. Verify medical releases from guest/members with applicable medical conditions.
11. Conduct appointments according to guest/member's comfort and desire following correct draping procedure and massage sequence.
12. Follow personal protection procedures using the appropriate safety equipment and precautions.
13. Suggest retail items and other services that would directly benefit and continue to enhance guest/members spa experience.
14. Follow dirty linen procedures.
15. Calmly handle emergency procedures.
16. Depart guest/member, close work station and check out with Lead Esthetician, Spa Manager or Director.

Secondary Job Functions
1. Assist in scheduling guest/member appointments.
2. Assist with other Spa job functions as assigned.
3. Document maintenance needs on work orders and submit to Lead Therapist, Spa Manager or Director.

REQUIRED ATTRIBUTES
Punctuality as it relates to arrival on property and greeting and departing clients
Communication as it relates to information that affects the quality of both the customer and co-worker experience
Respect for the company and its objectives, organizational structure and its management systems
Respect for your co-workers, members, and hotel guests

BENEFITS:
Full Time employee benefits will be explained in detail in a separate document, but is defined as a minimum of 32 hours per week on a consistent basis. Some highlights are:
Medical/Dental/Life/Holiday Pay/401(k) after 90 day introductory period
Meals during your shift
Discounts on restaurant meals, membership rates and Friends and Family Hotel rates
2-week vacation pay after the 1st year

PHYSICAL ABILITIES
1. Exert physical effort in transporting supplies (20 pounds) to areas within the spa and resort.
2. Endure various physical movements throughout the work areas.
3. Reach 4 feet.
4. Remain in stationary position for 3 hours throughout work shift.