EU Head of Service Product and O&M Manager - Germany

Your mission

Hey there and welcome to your new Opportunity with us.
Being an EU Head of Service Product & O&M Manager is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:

• Demonstrate integrity, proactive mindset and sound professional ethics, and consistently attach high priority to workplace safety and work quality.
• Manage, lead and train team members; communicate regularly with direct reports and assess their progress towards individual, regional and departmental goals and tasks.
• As the owner of service product (service sales) and O&M business, develop clear plans and targets.
• As the business owner, balance deal closure and contractual risks. Resolve risks smoothly during the O&M phase to ensure Sungrow fulfills all contractual obligations for O&M business without penalties.
• Communicate and coordinate effectively with cross-functional teams to achieve departmental goals and deliver assigned tasks.
• Sort out current business status within a short timeframe, formulate and implement work standards and business processes to support smooth business operation.
• Ensure all O&M projects comply with local, state and federal regulations applicable in respective project regions.
• Manage customer interface, including contract negotiation and timely contract execution, and maintain customer satisfaction throughout the O&M phase.
• Possess commercial acumen to deliver targets on order confirmation, revenue collection, payment recovery and profit margin.
• Work well under pressure, respond promptly and systematically when critical issues arise.

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:
 

• More than 5 years’ O&M or service related work experience. 
• Knowledge about PV inverter, BESS is a plus
• English language skills at least on C1
• Experience dealing with customers in critical situations.
• Willingness to travel (40% of worktime)

Why us?

We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:   

• Opportunities for Career advancement   
• Bonus payment based on pre-agreed and signed KPI agreements   
• A multinational team awaits You with lots of european and transeuropean exchange!
• Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions    
• Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!
With ~400GW (!) of clean power presently installed worldwide, we are more than ready to sate the worlds hunger for clean energy!
 
Welcome at Sungrow
 
Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
 
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.
 
Want to know more? Check out what working with us is like!