Event Operations Associate (GDL only)
Key details
- Location
- Mexico
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–2 yrs
- Function
- Software engineering
- Focus area
- other
- Posted
- 1w ago
Skills
concurcrmcustomer servicedata entryexcelmicrosoft officeoutlookpowerpointprocess automationproject coordinationsalesforcesharepointsupply orderingzoom
About the role
We are:
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there’s no limit to what we can achieve.
Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.
Key Responsibilities
Event Operations & Webinar Support
- Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
- Coordinate event calendars, speaker scheduling, and webinar logistics.
- Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
- Manage event-related requests and ensure timely completion of operational tasks.
Event Logistics & Fulfillment
- Coordinate event materials, promotional items, shipping, and supply orders.
- Prepare attendee lists, name badges, and meeting materials.
- Research venues and vendors, obtaining availability and pricing information.
- Support onsite event setup, registration, and event breakdown as needed.
Financial & Administrative Support
- Process vendor invoices, expense reports, and reimbursements.
- Track event expenses and support budget reconciliation activities.
- Maintain accurate event records, documentation, and administrative follow-up.
Data Management & Project Coordination
- Manage attendee data, registration records, and CRM updates.
- Maintain project workflows and update task status in project management tools.
- Track milestones, support reporting activities, and ensure data accuracy across systems.
- Assist with meeting coordination, agenda preparation, and documentation of action items.
Must-Have Skills
- 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles.
- Professional English proficiency (B2 or above).
- Strong attention to detail and accuracy with data entry, invoices and records.
- Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
- Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
- Clear written and verbal communication skills.
- Customer service mindset and willingness to learn new systems quickly.
- Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.
Nice-to-Have Skills
- AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.
What we offer:
- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Global Opportunities
- Vibrant Community
- Total Rewards
Specific benefits are determined by the employment type and location.
Find out more about our culture here.
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