Executive Director – Strategic Initiatives & Transformation

As an Executive Director within Infrastructure Platforms Client Solutions (IPCS) Ops Enablement & Transformation, you will lead complex, cross-functional strategic initiatives and transformation opportunities that improve client and business outcomes across Infrastructure Platforms. Your advanced analytical reasoning and strategic planning skills will enable you to identify and assess opportunities, develop business cases, establish prioritization approaches, and shape solutions that support informed investment and execution decisions. You will partner with business, technology, and operational stakeholders to navigate ambiguity, align priorities, and mobilize initiatives from concept through execution. In this pivotal role, you will help shape the transformation agenda across IPCS and drive measurable business value.

Job Responsibilities

• Lead the identification, assessment, and advancement of strategic transformation opportunities across IPCS, aligning initiatives with client and organizational priorities

• Apply structured analysis and problem-solving to define opportunities, identify root causes, evaluate potential solutions, and shape actionable transformation initiatives

• Develop business cases, value assessments, prioritization approaches, and implementation strategies to support informed investment and execution decisions

• Drive complex, cross-functional initiatives from opportunity discovery through mobilization and execution, managing dependencies, risks, and roadblocks

• Foster strong relationships across business, technology, and operational stakeholders to build alignment, influence decisions, and drive beneficial outcomes

• Champion continuous improvement through consistent governance, performance insights, and value realization practices that strengthen transformation outcomes

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.

• Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise leading strategic initiatives, business transformation programs, technical programs, or enterprise change efforts within large organizations