Expert - Solutions Architect (SI & Managed Services)

Title: Expert - Solution Architect (SI & Managed Services)

Grade: L2

Location: Karachi

Company: JazzWorld

JazzWorld is Pakistan’s fastest-growing digital ecosystem, spanning connectivity, financial services, entertainment, lifestyle, enterprise and software services. As Expert – Solution Architect (SI & Managed Services), you will driving enterprise presales and design integrated technology solutions across connectivity, infrastructure, cloud, security, collaboration, IoT and managed services. You will turn customer requirements into end-to-end architectures, lead technical discussions and tender responses, assess multi-OEM options, and coordinate specialist teams and partners to shape viable customer solutions.

What you’ll own

• Lead enterprise presales across ICT, connectivity, infrastructure, cloud, managed services, security, collaboration, smart campus and emerging technologies.
• Discover and document customer needs across business objectives, applications, performance, security, availability, resilience, compliance, operations and commercial considerations; lead workshops, presentations, demonstrations and architecture reviews.
• Design multi-domain, multi-OEM solutions across LAN/WAN, routing, switching, Wi-Fi, MPLS, SD-WAN, DPLC, IPLC, GMPLS, data centre interconnect and enterprise connectivity.
• Develop infrastructure and cloud solutions covering compute, virtualisation, HCI, storage, backup infrastructure, hosting, colocation, private/hybrid cloud, IaaS, PaaS and SaaS.
• Design and position cybersecurity, collaboration, Contact Center, managed Wi-Fi, CCTV, smart campus, IoT and Safe City solutions, integrating relevant connectivity, compute, storage, cloud and security layers.
• Compare OEM offerings across architecture, interoperability, performance, scalability, licensing, support, total cost and customer fit; validate solutions with OEMs, distributors, partners and system integrators.
• Coordinate Network, Security, Compute, Storage, Data Center, Cloud, Telecom, Collaboration, IoT and other SMEs to deliver integrated end-to-end designs.
• Prepare architecture and topology diagrams, technology roadmaps, sizing and capacity calculations, BoQs/BoMs, technical specifications, compliance matrices and solution blueprints.
• Lead RFI/RFQ/RFP and tender technical responses, including requirement mapping, compliance, deviations, assumptions, solution narratives, OEM positioning and technical clarifications.
• Support account teams with opportunity qualification, technical differentiation, business-value articulation, cross-sell/up-sell opportunities and emerging technology recommendations.

What success looks like

• Customer requirements are translated into clear assessments and integrated architectures aligned with business and technical needs.
• Architecture designs, topology diagrams, roadmaps and solution blueprints provide a coherent view across relevant technology domains.
• BoQs/BoMs, sizing, capacity calculations, specifications and compliance matrices support complete, technically sound proposals.
• RFI/RFQ/RFP and tender responses address requirements, compliance, assumptions, deviations and OEM positioning.
• Customer workshops, executive discussions, presentations, demonstrations and PoC plans support informed solution evaluation.
• Multi-OEM comparisons produce customer-specific recommendations considering interoperability, scalability, performance, security, support and total cost.
• OEM, distributor, partner, system integrator and internal SME engagement validates designs and supports configuration and technical-commercial proposals.
• Account teams receive clear technical differentiation, business-value articulation and relevant cross-sell/up-sell opportunities.

Requirements

You may be a strong fit if you:

• Bring 6–8 years of enterprise presales, solution architecture, consulting or technology advisory experience, preferably with enterprise customers and system integration environments.

• Hold a Bachelor’s degree or higher in Computer Science, IT, Telecom, Networking, Computer Engineering, AI or another relevant technology discipline.

• Have multi-OEM experience across enterprise networking, infrastructure, security, cloud, data centre and connectivity; Huawei, Cisco, Juniper, H3C, Fortinet or equivalent OEM experience is strongly preferred.

• Understand routing and switching, BGP, OSPF/IS-IS, MPLS, EVPN/VXLAN, VLAN, QoS, high availability, segmentation, SD-WAN, LAN/WAN, wireless, DPLC, IPLC, GMPLS and managed connectivity.

• Bring solution knowledge across compute, virtualisation, HCI, storage, hosting, colocation, private/hybrid cloud, IaaS/PaaS/SaaS, cloud storage and data centre services.

• Understand firewalls, UTM, load balancers, Anti-DDoS, endpoint security, VPN, segmentation and SASE, alongside collaboration, Contact Center, managed Wi-Fi, CCTV, smart campus, IoT and Safe City solutions.

• Can evaluate OEM offerings technically and commercially and work with OEMs, distributors, partners and system integrators on architecture validation, configuration reviews, PoCs and solution positioning; relevant multi-OEM certifications are strongly preferred.

• Demonstrate customer-facing discovery, executive communication, presentations, technical writing, workshop facilitation, analytical problem-solving, consultative selling, stakeholder management, commercial awareness and ownership.

Benefits

Why JazzWorld

JazzWorld is building Pakistan’s next-generation digital services platform.

Here, you will build products and solutions that solve real problems at national scale. The reach of Jazz Telco, combined with shared capabilities across connectivity, transactions and identity, gives builders the power to take an idea from zero to tens of millions.

You will not simply run what already exists. You will create what comes next—turning ambitious ideas into products, products into businesses and businesses into category leaders.

Build. Scale. Learn. Repeat.

As a certified Top Employer, JazzWorld is committed to global workplace standards and an inclusive environment where diverse talent can thrive and perform at their best.