Family Help Manager

Our client in Cheshire East is seeking an experienced and motivated Family Help Manager to lead the delivery of targeted family support services within an allocated locality.

You will oversee Family Hub resources and ensure families with children aged 0–19 receive timely and effective support through targeted early help interventions at Levels 2 and 3 of the Continuum of Need.

Working closely with internal teams, external agencies and community partners, you will help improve outcomes for children, young people and families through effective leadership, partnership working and evidence-based interventions.

Key Responsibilities

• Manage Family Hub resources and oversee service delivery within an allocated locality.
• Provide direct line management, supervision and professional development to Family Help Workers.
• Ensure effective assessment, referral, allocation and escalation processes are in place.
• Ensure safeguarding procedures and statutory responsibilities are followed.
• Lead the delivery of evidence-based early help and family support programmes.
• Monitor performance data, identify local needs and improve service delivery.
• Develop and support Locality Action Plans and workforce plans.
• Build effective partnerships with Children's Services and external agencies.
• Lead locality meetings to identify service needs and improve outcomes for families.
• Promote parental involvement, equality, diversity and inclusion.
• Ensure compliance with health and safety, organisational policies and procedures.

Essential Qualifications

• Relevant Health, Education or Social Work qualification demonstrating childcare knowledge.

Essential Experience

• Previous management experience.
• Experience supervising and managing staff and resources.
• Experience delivering family support and evidence-based interventions.
• Experience working in partnership with other agencies.
• Experience of performance management and staff development.

Essential Skills and Knowledge

• Strong knowledge of child development and safeguarding.
• Understanding of children's legislation, statutory duties and assessment processes.
• Strong leadership, communication and organisational skills.
• Ability to analyse performance data and produce reports.
• Good IT and computer literacy skills.
• Written communication and budget management skills.
• Ability to manage competing priorities and work flexibly.

Additional Requirements

• English and Maths at O-level or equivalent.
• Ability to communicate confidently in spoken English.
• Flexible approach to work.
• Willingness and ability to travel throughout Cheshire East.

Why Liquid Personnel?

•  Free DBS and compliance service
• Twice weekly payroll and ‘Faster Pay’ service, getting you paid more quickly
• Access to exclusive roles that aren’t available from other agencies
• Free access to Liquid’s exclusive social work training and CPD portal
• Your own dedicated consultant with extensive social work knowledge
• Access to a wide selection of social work positions across the UK
• “Refer a Friend” bonus – get £500 for each social worker you refer who we successfully place*
• “Find your own job” bonus – get £250 for bringing your own position to us *

Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

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