Family Support Assistant

The Opportunity:

The Family Support Assistant is responsible for streamlining daily operations by managing correspondence, coordinating office activities, and offering support to ensure everyday tasks run efficiently.

Our Unique Benefits:

We are intentional about enriching our employment experiences through a unique blend of benefit offerings that include:

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match of up to 7.5%.
• Paid time off programs include paid time off, paid holidays, and more.
• Discounted memberships to MVP Sportsplex.

What You'll Do:

Administrative/Scheduling/Communication

• Supports Family Assistants in managing a computerized calendar for family and staff events, including birthdays, weddings, and special occasions.

• Maintains comprehensive records of names and addresses for family members and friends.

• Schedules business and personal appointments for Principal(s) and meetings as requested; maintains calendar system in cooperation with Family Assistants and various household staff; coordinates meeting arrangements; oversees accuracy and completeness of the family calendar.

• Maintains inventory for commonly used office supplies. Places orders, receives, and stocks supplies for household and office locations.

• Communicates with service vendors, household staff, the business office team, and RDV Corporation on various issues.

Financial

• Retains receipts for credit card purchases; submits credit card receipts and documentation for reconciliation.

• Files documents and maintains filing system of household invoices.

• Prepare and submit expense reports for Family Assistants.

Shopping

• Assists with household ordering; selects and orders products from vendor websites; inventories and records purchases and returns; maintains product order lists; unpacks and tears down boxes; assists with recycling products.

• Performs various shopping duties when necessary; runs household errands as needed.

• Maintains positive/professional relationships with all local vendors and personal family acquaintances.

Special Projects

• Assists with various social or family events across various properties.

• Manage Christmas season tasks, including gift shopping, selection, distribution, wrapping, and organizing holiday décor.

• Organizes and tracks gift giving, address lists, receipt of gifts, and gift acknowledgment.

• Assists with coordinating all the various details regarding household décor for the Christmas season. Helps prepare, set up, tear down, and organize items for storage as needed.

• Assists with special projects as assigned by Family Assistants.

• Oversees creative design work for special projects. Works to complete invitations, thank you notes, customized stationary, specialty logo designs, trip itineraries, and gift certificates.

Various Household Items

• Assist Family Assistants in preparing properties for use by placing wellness orders and acquiring child necessities.

What You'll Bring:

• A minimum high school diploma is required; a college degree is preferred, or 2-4 years of related work experience is required.

• Excellent communication, English grammar, spelling, punctuation, and composition skills.

• Excellent ability to establish rapport with others and establish strong interpersonal relationships.

• Proficiency in Microsoft Word, Outlook, Internet research, and product ordering. Familiarity with Excel.

• Must demonstrate professionalism, pride, enthusiasm, and graciousness in service; must be self-motivated; must display good listening skills; must be a responsible, respectful, dedicated, and dependable person of highest integrity; must be neat and tidy in appearance. Attention to detail, organization, and follow-through in daily routine are essential.

• Must be flexible in work hours during unexpected schedule changes; evenings and weekends may be required. A willingness to complete unusual or unexpected duties is essential.

ADDITIONAL REQUIREMENTS:

• Responsibilities are conducted in the home(s) of the client of RDV Staffing. While an employer/employee relationship exists, employee must be genuinely committed to being part of the team of household staff whose shared goal is to offer exemplary personal service and positively contribute to a collaborative home environment.

• Preservation of a peaceful household atmosphere is essential. Responsibilities should be always carried out with sensitivity to this goal.

• The family’s privacy is critical; therefore, the highest level of confidentiality in the family’s business and personal matters must be exercised at all times.

ESSENTIAL PHYSICAL DEMANDS:

• Ability to lift thirty (30) pounds to a maximum height of six (6) feet

• Ability to remain standing on feet for lengthy periods; climb steps and stairs; stooping, bending, and kneeling.