Field Operations Director - Central Region (Undergraduate Ministries)

Accountabilities:

Administrative and operational management: Coordinate daily, weekly, and monthly office activities, including correspondence, mail, filing, supplies, phone management, recordkeeping, and general administrative support.
Calendar and records management: Maintain the supervisor's calendar, coordinate staff-related schedules, and manage databases, mailing lists, meeting minutes, contact records, and staff, faculty, volunteer, and ministry partner information.
Financial administration: Process office-related invoices, maintain expense records, prepare and submit expense and purchasing card reports, and collaborate with accounting on budgets and financial documentation.
Event and meeting coordination: Plan, organize, and manage regional meetings, conferences, training sessions, and other ministry events, including scheduling, logistics, resources, vendor coordination, and contract administration.
Staff and organizational support: Track staff applications, performance reviews, chapter affiliation submissions, annual reports, alumni documentation, and other internal administrative processes.
Systems and compliance: Support staff learning and development by managing course enrollment and completion tracking through Workday Learning. Monitor regional activities within enterprise resource planning (ERP) and constituent relationship management (CRM) systems, ensuring compliance with organizational policies and procedures.
Communication and collaboration: Coordinate information between regional leadership, campus staff, faculty, students, vendors, and other internal teams. Draft correspondence, manage communication workflows, and ensure timely information sharing.
Digital communications: Develop and manage social media content, monitor digital trends, maintain assigned website content, and support the organization's online presence.
Cross-functional coordination: Work closely with Human Resources on recruitment and performance reviews, Accounting on budgets and expenses, Legal on contractual matters, and Advancement on ministry partnership development.
Fundraising and partnership development: Build and maintain a personal funding and prayer support network, communicate regularly with current and prospective donors, churches, friends, and family, and raise an agreed-upon portion of the position's salary through personal fundraising.
Team leadership: At higher levels, supervise assigned administrative and operational associates or volunteers, providing guidance and supporting effective team coordination.
Additional responsibilities: Manage special projects, prepare reports and presentations, oversee office equipment and resources, and perform other duties as assigned.
Requirements:
Education: Bachelor's degree or equivalent combination of education and professional experience.
Professional experience: Previous experience in administrative support, project management, or event coordination is preferred, with at least two years of relevant experience desirable.
Organizational and project management skills: Strong ability to manage multiple priorities, coordinate complex schedules, organize events, maintain accurate records, and deliver projects within established deadlines. Project management or event management certification is an advantage.
Technical proficiency: Working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Publisher.
Digital tools: Familiarity with web-based applications and collaboration platforms such as Google Docs, Zoom, SurveyMonkey, and Mailchimp, as well as social media platforms including Facebook, Instagram, and X (formerly Twitter).
Communication skills: Excellent written and verbal communication skills, with the ability to prepare professional correspondence, coordinate information, actively listen, and provide constructive feedback.
Interpersonal abilities: Demonstrated ability to build and maintain positive working relationships, communicate respectfully, collaborate across diverse teams, and handle sensitive information with discretion and confidentiality.
Personal effectiveness: Highly organized, proactive, adaptable, and self-motivated, with the ability to work independently, manage competing priorities, anticipate needs, solve problems, and perform effectively under pressure with minimal supervision.
Leadership and initiative: Ability to take ownership of assignments, demonstrate sound judgment, remain teachable, suggest improvements, and overcome obstacles to achieve objectives.
Fundraising commitment: Willingness and ability to develop financial, prayer, and practical support networks and communicate regularly with donors, churches, and ministry partners.
Faith and organizational alignment: A maturing Christian faith and commitment to personal spiritual growth. Candidates must annually affirm the organization's Statement of Agreement, including its Doctrinal Basis and Purpose Statement, and embrace its Code of Conduct and positions concerning women's ministry, biblical multiethnicity, and human sexuality.
Preferred background: Previous experience as a staff member or student within the organization is an advantage.
Travel availability: Ability and willingness to travel locally and out of town for management meetings, student ministry conferences, training sessions, and national staff events, including major conferences held every three years.
Work environment and physical requirements: Ability to work remotely in an administrative environment, communicate regularly with colleagues and external stakeholders, and use standard office equipment. The position is primarily sedentary but may require standing, bending, filing, and occasionally lifting or organizing office supplies, equipment, boxes, tables, and event materials weighing up to 20 pounds.
Benefits:
Hourly compensation: $19.46–$25.94 per hour.
Compensation is funded through personal fundraising, meaning actual earnings depend on the employee's ability to secure donor support for the agreed salary amount.
The anticipated full-time equivalent salary is subject to factors such as geographic location, cost of living, and successful fundraising.
Remote work arrangement within the United States.
Flexible work schedule.
403(b) retirement savings plan.
Employer matching contributions to the 403(b) plan.
Health insurance.
Dental and vision insurance.
Flexible Spending Accounts (FSA).
Health Savings Account (HSA).
Life insurance.
Employee Assistance Program (EAP).
Paid time off.
Parental leave.
Employee discounts.
Professional development assistance.