Field Service Technician

Field Service Technician

Company: OpEx Service, LLC
Location: Remote / Field-Based – Nationwide Travel
Preferred Locations: Indiana, Southern Illinois, Alabama, and Texas
Employment Type: Full-Time | Hourly + Overtime
Compensation: $30–$45/hour, based on experience
Travel: Up to 100%

What You'll Be Doing

As a Field Service Technician, you'll travel to customer facilities throughout the United States to install, troubleshoot, maintain, and repair industrial equipment.

Depending on your experience and the equipment you're servicing, your responsibilities may include:

• Installing, starting up, and servicing metal fabrication and industrial manufacturing equipment.
• Troubleshooting mechanical, electrical, hydraulic, pneumatic, and equipment control issues.
• Working with equipment such as CNC machines, laser cutting systems, PLCs, robotics, and industrial automation systems.
• Performing preventive maintenance, equipment inspections, repairs, and adjustments.
• Reading technical drawings, schematics, and equipment manuals to diagnose problems.
• Identifying equipment issues and determining practical solutions to minimize downtime.
• Supporting equipment installations, upgrades, and system improvements.
• Communicating with customers about equipment concerns, repairs, and recommended maintenance.
• Training customer operators and maintenance personnel on equipment operation and basic troubleshooting.
• Completing service reports and maintaining accurate documentation.
• Collaborating with other technicians, equipment manufacturers, and internal service teams to resolve technical issues.
• Following established safety procedures and maintaining a professional presence at customer facilities.

Who We're Looking For

We're interested in candidates from a variety of technical and manufacturing backgrounds.

You may be a strong fit if you have experience in one or more of the following areas:

• Metal fabrication or manufacturing.
• Industrial equipment maintenance or repair.
• Mechanical or electrical troubleshooting.
• CNC machinery or machine operation.
• Laser cutting or welding equipment.
• Industrial automation or robotics.
• PLCs, machine controls, or electrical systems.
• Equipment installation or field service.
• Industrial maintenance, millwright work, or related skilled trades.

Experience in all these areas is not required. We value practical experience, mechanical aptitude, problem-solving skills, and a willingness to learn.

Qualifications

• Hands-on experience in metal fabrication, manufacturing, industrial maintenance, equipment service, or a related technical field preferred.
• Strong mechanical aptitude and an interest in understanding how industrial equipment operates.
• Basic understanding of mechanical systems, electrical systems, or industrial machinery.
• Ability to troubleshoot problems and work independently.
• Comfortable using hand tools, power tools, and technical equipment.
• Ability to read technical drawings, schematics, or equipment manuals, or willingness to develop these skills.
• Strong communication skills and a customer-focused mindset.
• Willingness to learn new machinery, technologies, and troubleshooting procedures.
• Valid driver's license and ability to meet Company driving requirements.
• Ability and willingness to travel extensively throughout the United States.

A college degree is not required. Relevant hands-on experience, technical training, apprenticeships, and military experience are valued.

Experience Levels

We are considering candidates with varying levels of experience.

Field Service Technician – Level II

Candidates with approximately 3–5+ years of relevant experience in metal fabrication, manufacturing, industrial maintenance, or equipment service.

Senior Field Service Technician – Level III

Candidates with 8+ years of relevant experience who demonstrate advanced troubleshooting skills, technical independence, and the ability to resolve complex equipment issues.

Candidates with transferable technical experience who do not meet these experience guidelines may also be considered based on their qualifications and mechanical aptitude.

Travel & Working Conditions

This is a field-based position requiring up to 100% travel throughout the United States, including frequent overnight stays and occasional weekend assignments.

Candidates must live near a major airport or in a location that reasonably supports frequent travel.

Preferred candidate locations include Indiana, Southern Illinois, Alabama, and Texas.

The position involves working in active manufacturing facilities and industrial environments.

Candidates must be comfortable working around industrial machinery, using hand and power tools, and performing physical tasks such as standing, bending, kneeling, climbing, and lifting materials weighing up to 40 pounds, with or without reasonable accommodation.

Compensation & Benefits

• Hourly Pay: $30–$45/hour, based on experience and qualifications.
• Overtime: Eligible for overtime compensation in accordance with applicable law.
• Estimated Annual Earnings: $75,000–$110,000+, depending on hours worked and overtime opportunities. Actual earnings vary, and overtime is not guaranteed.
• Travel-related reimbursements in accordance with Company policies.
• Opportunities for technical training and professional development.
• Exposure to a variety of industrial equipment and manufacturing technologies.

Application & Selection Process

We want to understand both your technical experience and your ability to solve mechanical problems.

All candidates advancing through the selection process will be required to complete a mechanical aptitude assessment.

This assessment helps us evaluate mechanical reasoning, troubleshooting ability, and problem-solving skills relevant to the position.

You do not need experience with every type of equipment we service to be considered.

Candidates may also be required to complete interviews, background checks, and motor vehicle record reviews, as permitted by applicable law. Reasonable accommodations are available during the hiring process.

Equal Opportunity Employer

On Point Holdings and its affiliated entities are Equal Opportunity Employers. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.

Applicants requiring reasonable accommodation during the application or hiring process may contact Human Resources at savannah@onptholdings.com.

Candidates must be legally authorized to work in the United States.

About OpEx Service

OpEx Service, LLC supports manufacturers across the United States by installing, maintaining, troubleshooting, and repairing industrial machinery used in the metal fabrication industry.

Our technicians work with a variety of equipment, including CNC machines, laser cutting systems, automation equipment, and other manufacturing technologies.

We're looking for mechanically inclined individuals who enjoy solving problems, working with their hands, and helping customers keep their equipment running.

You don't have to be an expert in every type of machine we service. We're interested in candidates with experience in metal fabrication, industrial machinery, equipment maintenance, or related hands-on technical fields who are motivated to learn and grow.