Field Service Technician

Description

Role Summary: To provide technical support and repair of customer equipment in the field. To maintain a high-quality level of service in support of the company’s sales effort.

About Hudson Pump & Tencarva

Hudson Pump & Equipment has been serving customers throughout Florida since 1979 and provides pumps, fluid process equipment, repair services, and engineered solutions through locations in Lakeland, Jacksonville, and West Palm Beach.

Hudson is part of Tencarva, one of the largest and most respected distributors and OEM-authorized service networks in the pump and process equipment industry. Together, Hudson and Tencarva provide equipment distribution, applications engineering, OEM-authorized repair, field service, automation and controls, and custom fabrication for industrial and municipal customers.

Essential Duties and Responsibilities include the following:

• Inspect, repair, and service customer equipment at the customer’s location in response to customers’ calls.
• Rebuilding pumps and other types of engineered/process equipment
• Installation of various types of equipment, including Mechanical Seals & Packing; Pumps (Vertical & Horizontal); Sole Plates (concrete, leveling, anchoring, and alignment); Pump Base (concrete, leveling, anchoring, and alignment); Piping & Gaskets; Valves
• Reading and interpreting blueprints, machinery detail drawings, and layout drawings
• Laser alignment of all types of equipment
• Welding and fabrication
• Pipefitting
• Travel for customer assistance or training
• Establish a work schedule in coordination with Service & Repair Manager and Repair Coordinator
• Perform preventative maintenance service on customer equipment at the customer’s location.
• Perform some in-shop equipment repair.
• Maintain field or shop work area in a safe, clean, and working order.
• Adhere to Tencarva and customer safety rules and policies.
• Proper safety equipment to be used per Company safety policies
• Other duties as assigned by management.

Why Join Hudson / Tencarva

• Hudson has a very strong reputation in the Florida region (over 45 years in business)
• Tencarva is one of the largest and most respected distributors and OEM-authorized service networks in the pump industry
• Stable, growing company with long-term ownership mindset and no history of layoffs
• Annual incentive program
• Quarterly shop performance incentives
• Customer-oriented business; emphasis on quality/craftsmanship, reliability, safety, and ethics
• Realistic workloads and expectations - not a high-pressure production shop

Benefits include medical, dental, vision, disability, life insurance, 401(k) with profit sharing, and paid time off.

Requirements

Education: High school diploma or general education degree (GED) is required; 2-4 years of related work experience and/or training.

• Strong preference for Certification in Rigging & Signaling
• Millwright education/training is helpful but not required

Qualifications and Required Experience: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess understanding of and compliance with codes and OSHA regulations, including Lockout/Tagout, Fall protection, Hot Work, Crane Rigging/Signaling, and job hazard analysis.
• Ability to safely use lifting materials such as chain-falls, come-along, clevis, slings, and chains
• Experience in rebuilding & installation of pumps
• Experience with Laser Alignment of all types of equipment
• Experience installing the following: Mechanical Seals & Packing; Pumps (Vertical & Horizontal); Sole Plates (concrete, leveling, anchoring, and alignment); Pump Base (concrete, leveling, anchoring, and alignment); Piping & Gaskets; Valves
• Welding and fabrication skills
• Experience with Industrial Field Pipefitting
• Must be mechanically inclined and have technical understanding of machinery
• Ability to read and interpret blueprints, machinery detail drawings, and layout drawings
• Ability to perform routine maintenance tasks on equipment to ensure optimal performance
• Ability to troubleshoot and resolve any issues or malfunctions with equipment
• Must possess drive and initiative
• Must possess ability to listen to instruction and follow direction given

The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.