Food & Beverage Rotational

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.

 

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

 

The Food & Beverage Supervisor assists in leading the daily operations of the resort’s dining outlets, lounges, and/or event spaces. This role ensures smooth service execution, guest satisfaction, and adherence to Dellshire Resort’s standards of excellence. The Food & Beverage Supervisor acts as a hands-on leader who supports team members, drives service quality, and upholds the resort’s values of hospitality, teamwork, and attention to detail.

 

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

 

What You’ll Do

• Supervise daily Food & Beverage operations including restaurants, lounges, pool bars, or banquet outlets as assigned.
• Lead and support front-of-house team members to ensure prompt, professional, and attentive service to all guests.
• Assist with opening and closing duties, ensuring outlets are fully prepared for service.
• Monitor guest satisfaction, respond to feedback, and resolve service issues promptly and courteously.
• Maintain cleanliness, organization, and presentation standards throughout the outlet.
• Ensure all team members follow Dellshire Resort service standards, food safety guidelines, and sanitation policies.
• Support staff scheduling, labor management, and daily break coordination based on business needs.
• Assist with team member training, performance feedback, and coaching to enhance service quality.
• Communicate effectively with kitchen, bar, and management teams to ensure seamless operations.
• Support inventory, supply ordering, and cash handling procedures.
• Conduct daily pre-shift meetings to review menu changes, specials, and service expectations.
• Promote a positive work environment focused on teamwork, communication, and guest care.
• Assist with the setup and execution of special events, private dining, and banquets as assigned.
• Uphold Dellshire Resort’s brand promise through leadership presence, professionalism, and commitment to guest experience.

What are we looking for?

Who You Are

• High school diploma or equivalent required; associate or bachelor’s degree in Hospitality Management preferred.
• Minimum 2–3 years of experience in Food & Beverage or restaurant operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of restaurant service standards, sequence of service, and dining etiquette.
• Proven leadership ability with excellent communication and interpersonal skills.
• Demonstrated ability to motivate, coach, and guide team members.
• Strong organizational and problem-solving abilities.
• Proficiency in POS systems (MICROS, Aloha, or similar) and basic Microsoft Office Suite.
• ServSafe or TIPS certification preferred.
• Professional appearance and demeanor consistent with luxury resort standards.
• Availability to work flexible shifts including mornings, evenings, weekends, and holidays.

 

Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every guest tells a story, and every story begins with you.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.