Food Safety & Quality Assurance Export Product Specialist

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Have a seat at our table. When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now!

THE VALUE YOU’LL BRING:

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

We are seeking a dedicated and detail-oriented professional to join our team as a Food Safety & Quality Assurance Export Product Specialist. In this pivotal role, you will take the lead in ensuring the excellence of export products, overseeing production processes across our facilities and partnering with diverse teams to drive consistent quality.

As the Export Product Specialist, you will collaborate closely with plant QA, operations, transportation, inventory management, distribution centers, business management, and international sales teams to guarantee that products are crafted to meet exact specifications. You will champion quality systems and programs designed specifically for export products, ensuring compliance with rigorous standards and customer expectations.

Success in this role requires exceptional written and verbal communication skills, as you will represent the company in high-stakes interactions with customers and stakeholders. If you have a passion for product integrity, an eye for detail, and the drive to deliver excellence, we invite you to apply for this dynamic position.

WHAT YOU’LL DO:

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

• Audit and Verification: You will conduct verification of key operational parameters identified as critical to export product quality. You will perform routine audit correlations and product reviews with plant management, Quality Assurance, and business management. You will audit export product in shipping, distribution, and cold storage facilities to include label verification, box performance, pallet condition, box integrity, and export document accuracy. You will verify critical parameters for China meat and bone meal production are followed to ensure quality meat and bone meal is made.

• Troubleshooting and Problem Solving: You will investigate and troubleshoot all export-related quality and food safety complaints and assist in drafting investigation responses. You will monitor corrective actions to ensure changes are executed and the product meets customer expectations. You will determine disposition of export product associated with deviations to the cold chain. You will participate in shelf life troubleshooting projects and investigate meat and bone meal complaints.

• Collaboration and Coordination: You will coordinate with business management and/or international sales to address conflicts identified between product expectations and the documented product specification, addressing and updating the specifications and/or audit criteria. You will work with customers, sales, and business management to set up new products or make improvements to current products, including packaging, meat quality, trim levels, yield improvements, efficiency improvements, cost reductions, etc. based on customer expectations or opportunities for improved profitability. You will correlate products and processes between multiple facilities to ensure product consistency and identification of best practices.

• Customer Engagement and Support: You will be responsible for providing photos and narrative feedback regarding export product performance to international sales and plant operations. You will also assist and/or lead export customer visits.

• Specialty and Export-Specific Oversight: You will conduct reviews of the specialty hog program from hog receiving to shipping, verifying all controls are in place to ensure the integrity of the specialty product identity and traceability of the products.

WHAT WE’RE SEEKING:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Bachelor's Degree from an accredited four-year college or university and 2+ years relevant experience; or equivalent combination of education and experience, required.

• Basic knowledge of USDA regulations and programs.

• Experience in the food industry, required.

• Knowledge and experience with the Microsoft Suite: including, Microsoft Word, Excel, PowerPoint and Outlook.

• Able to take sales quality photos when required.

• Ability to understand specifications and audits as they relate to the customer expectations.

• Strong written and verbal communication skills.

• Strong interpersonal, technical and presentation skills required.

• Strong decision making and problem-solving skills.

• Ability to work well with others in fast paced, dynamic environment.

• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office and plant setting. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.

• Noise level in the work environment is usually moderate but can be loud when in the production area.

• Specific vision includes close vision, distance vision, and ability to adjust focus.

• Frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.

Relocation Package Available No

EEO Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.