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Food Server - tipped

Mission Ridge Ski Resort

Wenatchee, WA, United States3w ago

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Skills

cash handlingcustomer serviceexpeditingfood and beverage servicefood handlingfood servicepayment processingupselling

About the role

Wage/Group: Hourly/Non-Exempt, Group III or IV, Tips OK

Reports to: Hampton Lodge Lead & Food and Beverage Manager

Pay Range: $17.13 - $17.99/hr

Supervises: N/A

Status: Winter Seasonal, Part Time or Full-Time


CENTRAL PURPOSE:
To enrich the lives of our community by providing joy and freedom through exploration

CORE VALUES:

Seek first to help - Dedicated to results - Optimism in action - Solution seekers


HAMPTON LODGE SERVER JOB SUMMARY:

The Server at the Hampton Lodge plays a vital role in delivering an outstanding guest experience by providing prompt, knowledgeable, and friendly food and beverage service. This position requires a strong commitment to guest satisfaction, attention to detail, and the ability to multitask in a fast-paced, team-oriented environment.

Servers are responsible for ensuring guests enjoy a high-quality dining experience by offering exceptional service, accurately handling food and drink orders, and maintaining cleanliness and organization in all service areas. A positive attitude, professionalism, and a proactive work ethic are essential.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:

  • Guest Interaction: Greet guests warmly, take food and beverage orders accurately, and provide attentive table service
  • Product Knowledge & Sales: Offer suggestions and upsell menu items, including food, beer, wine, and cocktails
  • Alcohol Service: Serve alcoholic beverages responsibly; monitor guest consumption (must be 21+ and hold a valid Class 12 permit)
  • Payment Handling: Process payments, make change, and accurately balance sales at the end of each shift
  • Food Running & Expo Support: Deliver food to tables promptly and assist in expediting orders when needed
  • Bar Support: Clean and restock bar glassware; assist with restocking kegs, fridges, and dry goods
  • End-of-Shift Duties: Perform closing tasks including sweeping, mopping, restocking, and general restaurant clean-up

A Washington State Health District Food Service Permit and a Class 12 Servers Permit are required.

SKILLS REQUIRED:

  • Service & Alcohol Knowledge: Familiarity with regional beer, wine, spirits, and responsible service practices
  • Guest Service Focus: Friendly, attentive, and committed to ensuring a positive guest experience
  • Money Handling Accuracy: Ability to manage payments and cash handling with precision
  • Self-Motivation & Teamwork: Works well independently and as part of a collaborative team

PHYSICAL DEMANDS:

This position requires consistent standing and walking. Must be able to carry trays and lift moderate weight. Strong verbal communication with guests and teammates is necessary.

WORK ENVIRONMENT:

The majority of the work takes place in the Hampton Lodge dining area and bar. The environment is fast-paced and team-driven, with exposure to hot surfaces, moderate noise levels, and busy peak service periods. A positive attitude and ability to perform under pressure are essential for success.

PHYSICAL REQUIREMENTS:

Seeing: REGULARLY (67-100%)

-Must be able to read

Hearing: