FRD-Team Lead I
Dayton, NJ, United States21h ago
Key details
- Location
- Dayton, NJ, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- other
- Focus area
- other
- Posted
- 21h ago
Skills
About the role
Outbound Shipping and Carriers
- Own all outbound shipping: plan daily shipments and prepare BOLs, packing lists, labels, and commercial invoices.
- Schedule carrier pickup and delivery appointments, assign dock doors, and manage the daily pickup schedule.
- Work directly with drivers: check-in, load confirmation, and issue resolution at the dock.
- Follow up on missed pickups, late carriers, and rescheduled appointments.
Workload and Order Control
- Monitor daily workload and the Open Order Report, set priorities, and assign tasks to the team.
- Review orders for accuracy before release and before shipping: items, quantities, carrier, and customer requirements.
- Confirm all scheduled orders are shipped and closed correctly in the system.
- Investigate and resolve shipping discrepancies and delayed orders. Report daily status to management.
Process, SOPs, and Team
- Document new processes and create SOPs for all warehouses.
- Train team members on outbound procedures, systems, and customer requirements.
- Support safety, housekeeping, and continuous improvement in the shipping area.
- Perform additional responsibilities as needed.
High school diploma or equivalent.
2+ years of warehouse experience, including at least 1 year in shipping or outbound.
Knowledge of BOLs, LTL/FTL/parcel shipping, and carrier scheduling.
Experience with WMS/ERP systems (Oracle EBS a plus) and Excel.
Strong attention to detail and ability to manage multiple priorities.
Clear communication with the team, drivers, carriers, and other departments.
Ability to lift up to 50 lbs and work extended hours during peak volume.
Preferred: Lead or team coordination experience, SOP or training material writing, and forklift certification.
- Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
- Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
- Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
- Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability
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