Freelance Business Analyst
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Key details
- Location
- San José, Costa Rica
- Work style
- Onsite
- Job type
- Contract
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 13h ago
Skills
About the role
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
VML
Department: Technology
Location: Costa Rica
Who we are:
At VML we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
Who we are looking for:
VML Costa Rica is looking for a Technical Business Analyst. The Tech Business Analyst will be part of a technology team that works on mission-critical applications. You will be responsible for understanding and outlining business requirements that will be used by the interdisciplinary teams (Dev, QA, Creative), as well as participating in delivery from concept, design, and development to testing.
What you’ll do:
- Lead | requirements gathering process.
- Understand | the business requests, needs, and data challenges of the client’s organization and industry.
- Author | user stories and define acceptance criteria.
- Translate | the "what" from the requirements into the "how" for functional specifications.
- Ensure | business, functional, and technical requirements are captured, organized, approved by the client, and followed up.
- Establish | a baseline for project scope, identify deviations and change requests.
- Design | Business needs to system solutions, ensuring compatibility and continuity within the account’s existing digital ecosystem.
- Manage | complex discussions with the client, like saying “yes” or “no” to a client request.
- Negotiate | the priorities with the client so projects and requests can be traded off if the team is already at full capacity.
- Work | with cross-functional teams to identify a solution and create the applicable business and development documentation.