Front Desk Assistant
Beaverton, OR, United States2w ago
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Key details
- Location
- Beaverton, OR, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Hospitality & Food service
- Focus area
- other
- Posted
- 2w ago
Skills
About the role
Pay: 20-24+/hr (based on experience)
Location: Bethany Clinic | 5454 NW 185th Ave, Portland, OR 97229
Employment Type: Full-Time | ~36-40 hours/week
Schedule:
Option 1: Sun 9 - 6p | Mon/Tue 8 - 7p | Wed 8 - 2p
Option 2: Wed 1p–7p | Thu-Fri 8a–7p | Sat 9a–6p
- Plus just one on-call shift per month (and you get to choose the day!)
POSITION SUMMARY
At AFC Urgent Care - Bethany, we’re redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We’re a tight-knit team that gets the job done and has fun doing it!
As we continue to grow, we’re looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you’re highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
ESSENTIAL DUTIES & RESPONSIBILITIES
Patient Experience & Check-In
Welcome patients with a warm, friendly attitude that sets the tone for their visit.
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system.
Insurance Verification & Payment Processing
Verify insurance details accurately and efficiently, helping patients understand their coverage and any payments due at the time of service.
Manage cash drawer duties, including setup and end-of-day closeout, with accuracy and accountability.
Checkout & Medical Records
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation.
Phone, Email & Fax Management
Manage incoming phone calls, answer questions, and direct inquiries to the appropriate team member.
Monitor and respond to emails and faxes promptly and accurately.
Front Desk & Clinic Environment
Maintain a clean, organized, and welcoming front desk and lobby, including disinfecting areas between patients to support a safe environment.
Teamwork & Additional Duties
Support clinic operations as needed and perform other job-related duties as assigned by the Clinic Manager.
QUALIFICATIONS
Required
At least 1 year of people-facing customer service experience
High school diploma or GED
Preferred
At least 1 year of experience with medical administrative duties
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
COMPENSATION & BENEFITS
Pay Rate: 20-24+/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
ABOUT AFC URGENT CARE PNW
Why you’ll love it here
A Culture That Actually Cares: Teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: When the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: Want to expand your skills? We offer in-house Limited Scope Radiography (LXMO) training, with state certification costs fully covered!
Our Core Values
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings (*Including screening for THC).
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!