Front Office Specialist

Front Office Specialist

www.niftyafterfifty.com

Encore Wellness is seeking a friendly Front Office Specialist to join its dedicated team members in Whittier, CA. If you are looking for an opportunity to support a passionate team that provides the kind of care that will help change the lives of our members for the better, apply today!

The front office specialist greets members and patients, performs check-ins, check-outs and processes all clerical guest requirements, while providing exemplary customer service. An ideal candidate will be self-motivated, organized, flexible, reliable, courteous, friendly, and have the capacity to learn in a fast-paced environment.

Schedule will be Monday – Friday, 7:45a – 12:00p

This is a temporary position with an undetermined end date. The assignment is expected to continue until the current employee returns from leave, and the duration may vary based on the employee’s return-to-work timeline.

Major Duties and Responsibilities:

• Greet guests and determine nature of visit to facility and process appropriately.
• Receive and process payments.
• Schedule new and follow-up appointments and request transportation when appropriate.
• Process referral authorizations.
• Answer telephone with a friendly tone and appropriate greeting, transfer calls, take messages, and follow up with appropriate action.

Qualifications:

• Medical or fitness front office experience highly preferred
• Good computer skills
• Ability to work in the US without sponsorship
• Bi-lingual, Spanish highly preferred

Benefits:

• Competitive pay, depending on experience ($18/hr)
• Monday – Friday schedule, no weekends

Background checks are part of our employment process.

At Encore, “We are W.A.R.R.I.O.R.S for our members – championing their health, independence, and joy in aging. We are also warriors for ourselves – committed to our own wellness so we can lead with purpose, compassion, and strength in everything we do.”